Tammy Williams
Hampton,NJ
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Manager
B Squared Media
10.2021 - Current
- First responder to digital conversations with customers on behalf of National brands offering timely solutions to complex questions and mediating conversations between business and customer narratives
- Improve digital playbook and address social media response scripts for enhanced customer experience
Social Media & Marketing Specialist
Career Showcase
11.2018 - 10.2021
- Utilize digital technology to create and market products and events to target audiences (B2B and B2C)
- Leverage social listening and data analytic tools to track and optimize marketing campaigns using analytical reporting continually
- Create and track email marketing campaigns
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts, and reporting analytics to measure engagement.
Social Media Marketing Administrative Assistant
Centenary University
01.2015 - 01.2017
- Market Centenary University's degree and certificate options to potential students and companies using email and digital strategies
Education
B.S. - Business Administration - Social Media Marketing concentration
Centenary University
PMP -
Project Management
Computer Science - Programming
Chubb Institute of America
Parsippany, NJSkills
- Social Media Marketing
- Digital Analytics
- Sprout
- Google AdWords
- Google Mobile AdWords
- Trello
- Hootsuite
- Sysomos
- NUVI
- X
- TikTok
- Microsoft Office Suite
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Certification
PMP Project Management
Timeline
Community Manager
B Squared Media
10.2021 - Current
Social Media & Marketing Specialist
Career Showcase
11.2018 - 10.2021
Social Media Marketing Administrative Assistant
Centenary University
01.2015 - 01.2017
PMP Project Management
B.S. - Business Administration - Social Media Marketing concentration
Centenary University
PMP -
Project Management
Computer Science - Programming
Chubb Institute of America
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