Tammy Yingling
Pinson,AL
Overview
14
14
years of professional experience
Work History
Inventory Clerk
Edwards Chevrolet Downtown & Highway 280
07.2021 - Current
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Researched vehicles and parts via physical catalogs and electronic means.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Adhered to company guidelines for performance and compliance.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
- Handled day-to-day shipping and receiving overseeing more than 300-500 packages per day.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Completed physical inventory counts each month
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
04.2021 - 07.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
Commercial Account Manager
O'Reilly Auto Parts
01.2010 - 08.2019
- Processed daily mail, email and phone calls from customers and producers to generate new business.
- Understood and executed instructions furnished in written, oral or diagram form.
- Created, built and maintained professional customer relationships.
- Advanced solution, project and product quality recommendation ability.
- Built and maintained network of second source suppliers.
- Achieved personal and store sales goals and service objectives.
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in automotive and small engine equipment. Always did my best to find my customers whatever they needed for what they had.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Ordered parts for customers, repair shops and body shops.
- Processed and reshelved return orders, checking for discrepancies, potential usage.
- Created employee schedules to align coverage with forecasted demands.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Paint specialist - mixed automotive paint.
Education
Practical Nursing
Orangeburg Calhoun Technical College
Orangeburg, SC08.1986
GED -
Bamberg-Ehrhardt High School
Bamberg, SC1984
Skills
- Product and Materials Sorting
- Time Management
- Handheld Scanners
- Teamwork and Collaboration
- Verbal and Written Communication
Timeline
Inventory Clerk
Edwards Chevrolet Downtown & Highway 280
07.2021 - Current
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
04.2021 - 07.2021
Commercial Account Manager
O'Reilly Auto Parts
01.2010 - 08.2019
Practical Nursing
Orangeburg Calhoun Technical College
GED -
Bamberg-Ehrhardt High School
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