Tammy A Robertson

Responsible for online sales and operation of a retail store, develop and implement sales strategies, run email marketing campaigns, put items up for sale, and manage inventory. Oversee the look and feel of the website. Work with customer service to resolve issues and keep customers happy. Make decisions about products, pricing, and promotions. Manage relationships with partners and vendors. Research competitors and keep up to date with industry. Collaborate with various teams, including customer care and customer service.

Schedule meetings and appointments, greeting visitors, provide general support to visitors. Oversee general office operation, implement and delegate tasks and procedures. Answering incoming phone calls, assigning and monitoring clerical functions. Excellent customer service, computer and organizational skills. Work directly with Executive Director as needed.

Safely operate company vehicle and obey all traffic laws, utilize handheld electronic device to manage daily pickup. Pickup and deliver medical specimens, lab supplies and reports. Handle specimens and lab samples safely and efficiently. Assist with dispatch and pickups when needed. Provide on route training for new couriers/drivers. Strong attention to detail and organizational skills.

Worked through a contract company for Amazon. Adhere to assigned routes, schedules, safety procedures and transportation laws. Time management and customer service skills. Ability to walk, drive and lift and carry heavy items for extended periods. Attention to detail.

Answer phones, type correspondence, assist other employees with clerical duties. Locate routes for drivers, dispatch drivers on routes. Communicate with drivers and companies to ensure prompt delivery.