Tammy D. Alvis

Promoted to sales manager assistant after serving as sales supervisor since November 2018.

• Maintained change orders and managed bank logs to ensure compliance with SOP.
• Streamlined document processes by reviewing files for accuracy and adherence to policies.
• Scheduled staff shifts to ensure optimal coverage and high-quality service delivery.
• Documented administrative procedures to close process gaps and train team members effectively.
• Exceeded team goals by implementing best practices and mentoring associates on tasks.
• Spearheaded special projects, employing effective problem-solving techniques.
• Coordinated interdepartmental logistics to enhance overall company efficiency.

• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Performed preliminary physical tests to accurately record results in patient history summary.
• Interviewed patients to verify information, record medical history and confirm purpose of visit.
• Educated patients on medications, procedures, and physician instructions to enhance understanding and adherence to treatment plans.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Collected and packaged biological specimens for internal and laboratory analysis to support accurate diagnostic testing.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Triaged patients based on severity of medical complaints to prioritize care and improve patient flow.
• Completed basic physical assessments of clinic patients to provide optimal care.
• Efficiently performed insurance verification and pre-certification and pre-authorization functions.
• Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
• Coordinated and executed medical waste disposal according to governmental and organizational standards.
• Compiled and organized ER, OR, and portable x-ray information to support accurate diagnosis.
• Worked closely with Physicians during office hours, with patient care, and assisted in surgical operating procedures.
• Organized charts, documents and supplies to maintain team productivity.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Maintained Medical Assistance Certifications ( CNA1, CNA2), with CR Certified,OSAH certified, Phlebotomy Certified.