Halimah Zouhair
McKinney,TX
Summary
Knowledgeable HIM Analyst with healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Him Analyst
SCL Health System
11.2021 - Current
- Secured confidential patient information from unauthorized access.
- Studied and researched various medical terms as well as software and coding systems.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
HIM Technician
SCL Health System
08.2021 - 11.2021
- Secured confidential patient information from unauthorized access.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Insurance Verification Specialist
Children's Hospital Colorado
12.2020 - 07.2021
- Reviewed 400 patient cases per week and verified insurance coverage information.
- Accurately inputted all patient and insurance information into company's computer system using Epic.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Verified client information by analyzing existing evidence on file.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Observed strict procedures to protect sensitive patient information, including medical records and payment data.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Office Manager
Golden West Airport Shuttle
01.2012 - 03.2020
- Prepared vendor invoices and processed incoming payments.
- Handled all incoming business and client requests for information.
- Handled client correspondence and tracked records to foster office efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Received, screened and routed incoming calls.
- Created reports and presentations.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Completed bi-weekly payroll
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Education
Associate of Science - Health Information Technology
Arapahoe Community College
Littleton, CO06.2021
Skills
- Insurance coverage verification
- Prior authorization processing
- Collaborative relationships
- Understanding of medical terms
- Data integrity
- Proficient in Epic
- Microsoft Office
- Data entry
- Customer service
- Electronic Health Record Applications
- Protected Health Information
- Patient Rights
- Medical Release of Information ROI
- Records Accuracy
- Maintain Patient Confidentiality
- Records Scanning
- EMR Systems
- Patient Information Verification
Certification
RHIT
Timeline
Him Analyst
SCL Health System
11.2021 - Current
HIM Technician
SCL Health System
08.2021 - 11.2021
Insurance Verification Specialist
Children's Hospital Colorado
12.2020 - 07.2021
Office Manager
Golden West Airport Shuttle
01.2012 - 03.2020
Associate of Science - Health Information Technology
Arapahoe Community College
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