Tammye Tatsch
Elk City,OK
Summary
An accomplished Entrepreneur with over 20 years in sales and customer service looking for a position with a growth oriented company.
Overview
25
25
years of professional experience
Work History
Founder and CEO
Twisted Gypsy Boutique
2019.07 - Current
- Develop and create marketing plan to build and increase revenue, customer base, overall sales, and name recognition
- Categorize the monthly P & L statements to locate product or service deficiencies and to maximize their value
- Created and developed customer base utilizing social media and promoting brand awareness through social media groups
- Performed bookkeeping tasks, provided customer service and sales support, generated sales reports, and oversaw inventory
- Created marketing/promotion plans, designed promotional materials and planned events
- Promoted and grew business from ground floor to over 6,000 customers and $410k in revenue yearly working from home office and utilizing social media.
Account Executive
Kenra Professional - Henkel Corp
2018.05 - 2020.02
- Business to Business Expertise
- Served as brand expert to key accounts, licensees, and, as requested, provide information, direction, and consultation with the goal to drive incremental sales across the state
- Business Planning and Strategy
- Develop annual salon-specific business plans, strategies, and revenue objectives based on gap analysis, marketing plans, sales and strategies, objectives, and salon's initiatives
- In addition to annual plans, develop opportunistic sales strategies in collaboration with salon owner, manager & stylists
- Provide updates to Executive Director and Account Director's quarterly
- Analyze program performance and return on investment
- Plan and justify retail programs based on benefits and expected return on investment
- Track retail execution, costs and sales to determine return-on-investment and implications for use in planning future promotion
- Analysis
- Organizing and analyzing salon sales data and information
- Data and information include salon financial performance, strategies and tactics, retail sales data including point-of-sales data and in-salon activity, marketing activity
- Grow new and existing accounts through new salon engagement, business planning and retail strategies
- Attend trade shows and industry conventions to increase sales though higher levels of product knowledge and developing industry contacts via networking.
Corporate District Sales Manager
Avon
2014.01 - 2018.10
- In charge of sales operations in assigned districts with over 700 representatives to achieve KPI goals
- Supervise sales team members on daily basis and provide guidance whenever needed
- Identify skill gaps and conduct trainings to sales team
- Train team to implement new sales techniques to obtain profits
- Assist in recruitment of new representatives, promotion, and retention activities
- Conduct representative training and coaching sessions and provide feedback for improvements and sales growth
- Stay abreast with customer needs, market trends and competitors
- Maintain clear and complete sales reports for management review
- Build strong relationships with representatives for business growth
- Analyze sales performances and recommend improvements
- Ensure that sales team follows company policies and procedures and operates their business with integrity and with Avon's core values in mind at all times
- Develop promotional programs to increase sales and revenue
- Plan and coordinate sales activities for assigned projects
- Provide outstanding services and ensure account satisfaction
- Ranked 4th in Division in Overall Performance and 6th in Commissionable Sales
- Created and implemented webinar trainings to grow district representative count which directly affected sales growth
- Appointed 2nd District in less than 60 days of employment
- Created a Team environment with constant motivation via conference calls, training webinars and social media.
Salon Manager
JCP Salon
2010.01 - 2014.01
- Area Salon Leader responsible for overseeing all aspects of salon operations and directly responsible for achieving sales goals through marketing the salon, product launches and promotions, effective cost control, exemplary coaching and training of associates and excellent customer service
- Strong leadership qualities, motivated and respected; with a demonstrated ability to supervise, coach and grow a successful team
- Well-developed interpersonal skills to communicate effectively with clients, associates, peers, and supervisors
- Market the salon and grow the business by utilizing existing business building tools and programs to increase sales, increase customer count and retain customers
- Meet or exceed minimum productivity requirements as established by company
- Promote brand and products through monthly product launches and education
- Coordinate promotional sales displays
- Maintain professional appearance and a positive attitude
- Effective control of salon operating costs such as supply and retail inventory, utilities, and maintenance costs
- Exceeded salon sales growth by double digits in one of the most unsuccessful years for the company as a whole.
Salon Owner/Hair Stylist
Studio 4 Hair Boutique
1999.01 - 2010.01
- Individually maintained loyal clientele base of over 500 clients serving as their exclusive hair stylist
- Respected as a strong leader and for going above and beyond for clients
- Designed contemporary new styles for both genders and a variety of hair types
- Educated and coached stylists on upcoming products and styles
- Demonstrated to clients the products and services offered while promoting sales on products and services
- Managed a complete staff as well as the day to day operations of the salon which included the bookkeeping, stylist scheduling, sales commissions, and inventory maintenance
- Exceeded customer's satisfaction in every aspect of service and sales
- Consistently grew business by 125% or more every year
- Effectively networked and marketed the business and built strong business relationships within the community and surrounding areas.
Skills
- Product Demos
- Sales Support
- Sales Management
- Marketing
- Presentation Skills
- Event Planning
- Business Development
- Account Management
- E-Commerce
- Market Research
- Salesforce
- Merchandising
- Branding
- Email Marketing
- Social Media Management
- Negotiation
Timeline
Founder and CEO
Twisted Gypsy Boutique
2019.07 - Current
Account Executive
Kenra Professional - Henkel Corp
2018.05 - 2020.02
Corporate District Sales Manager
Avon
2014.01 - 2018.10
Salon Manager
JCP Salon
2010.01 - 2014.01
Salon Owner/Hair Stylist
Studio 4 Hair Boutique
1999.01 - 2010.01
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