Tammy Guzman
Ocala
Summary
Compassionate Certified Registered Dental Hygienist with expertise in ultrasonic instrumentation and oral hygiene instruction. Committed to fostering patient relationships and promoting preventive care for improved oral health outcomes.
Dynamic Dental Hygiene Department Manager with over 20 years of experience in patient care and team collaboration. Proven track record in improving patient retention and satisfaction through effective communication and leadership. Ready to enhance dental practice growth and patient education initiatives.
Detail-oriented Certified Registered Dental Hygienist skilled in digital radiography and infection control protocols. Recognized for strong communication and teamwork, contributing to comprehensive patient care and safety in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Certified Registered Dental Hygienist
Oaks Dental Care
The Villages, FL
06.2025 - Current
- Conducted thorough dental cleanings and assessments, ensuring patient comfort and safety.
- Assisted in taking digital radiographs to support diagnostic procedures.
- Educated patients on oral hygiene practices to promote preventive care.
- Maintained sterilization protocols for instruments and equipment in compliance with regulations.
- Collaborated with dentists to develop tailored treatment plans for individual patients.
- Documented patient records accurately, ensuring data integrity and confidentiality.
- Adapted quickly to new technologies and procedures within the dental practice environment.
- Supported front office staff with scheduling appointments and managing patient flow efficiently.
- Maintained accurate medical and dental records by documenting important patient data in Open Dental.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Improved and developed knowledge through continuing education courses and seminars.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Carried out advanced dental cleaning services.
- Contributed to practice growth by promoting available services to new and existing patients.
- Increased patient retention by building rapport through empathy and active listening skills.
- Provided exceptional customer service, addressing patient concerns and fostering a positive dental experience.
Certified Registered Dental Hygienist
Village Dental
The Villages, FL
05.2005 - 06.2025
- Assisted in various dental procedures, ensuring efficient and successful completion.
- Implemented effective office protocols that streamlined patient appointments, reducing waiting times and enhancing overall satisfaction.
- Collaborated with dentists to develop individualized treatment plans for patients with complex dental issues.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized hygiene recommendations.
- Utilized digital radiography equipment proficiently, capturing accurate diagnostic images while minimizing radiation exposure.
- Educated patients on proper oral care practices, resulting in better long-term dental health outcomes.
- Mentored new dental hygienists within the practice, sharing expertise and best practices for optimal performance.
- Managed patient records accurately, maintaining confidentiality and adhering to HIPAA regulations.
- Promoted preventive care measures through community outreach programs such as school presentations on proper brushing techniques or oral health workshops at local events.
- Maintained a sterile working environment, following strict infection control protocols to ensure patient safety.
- Streamlined appointment scheduling processes, optimizing time management for both staff and patients.
- Performed meticulous periodontal charting to monitor disease progression or improvement over time accurately.
- Reduced wait times for appointments by efficiently managing daily schedules and accommodating emergency cases when necessary. Offered patients same day treatment whenever available. This included same day SRP with myself or same day treatment with the doctor if the schedule allowed.
- Continuously expanded professional knowledge through participation in continuing education courses and industry conferences.
- Enhanced patient comfort during procedures with gentle techniques and clear communication.
- Conducted comprehensive dental assessments, identifying early signs of oral diseases and recommending appropriate treatments.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Administered topical anesthetics to patients' gums to prepare areas being worked on.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Conducted thorough dental cleanings and assessments, ensuring patient comfort and safety.
- Documented patient records accurately, ensuring data integrity and confidentiality.
- Adapted quickly to new technologies and procedures within the dental practice environment.
- Supported front office staff with scheduling appointments and managing patient flow efficiently.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Improved and developed knowledge through continuing education courses and seminars.
- Carried out advanced dental cleaning services such as SRP.
- Contributed to practice growth by promoting available services to new and existing patients.
- Increased patient retention by building rapport through empathy and active listening skills.
- Provided exceptional customer service, addressing patient concerns and fostering a positive dental experience
- Acted as Dental Hygiene Department Manager. I Was responsible for 6 Hygienists and 6 sterile techs. I accepted and approved/disapproved requests for time off, answered call outs and adjusted the schedule accordingly, prepared time sheets for payroll, attended monthly manager meetings and trainings, trained all newly hired dental hygienists, Prepared agendas and led monthly hygiene dept meetings.
Education
Associate of Science - Dental Hygiene
Santa Fe Community College
Gainesville, FL12-2000
Skills
- Ultrasonic instrumentation
- Local anesthesia administration
- Periodontal therapy
- Interprofessional collaboration
- Dental Hygiene Department Manager
- OSHA manager
- Ordered all supplies for Hygiene department
- Proficient in Dentrix and Open dental
- Intraoral imaging
- Root planning and scaling expertise
- Dental radiography
- Oral hygiene instruction
- Oral cancer screening
- Dental charting
- Preventive oral health education
- Patient relationship building
- Infection control protocols
- Appointment scheduling
- Dental disease management
- Medical history review
- Fluoride treatment
- Treatment Planning
- Sealant application
- Stain removal
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- CPR certification
- Team collaboration
- Caring and compassionate
- Active listening
- Effective communication
- Adaptability and flexibility
- proficient in the use of prophy jet and Hu friedy air polisher
Timeline
Certified Registered Dental Hygienist
Oaks Dental Care
06.2025 - Current
Certified Registered Dental Hygienist
Village Dental
05.2005 - 06.2025
Associate of Science - Dental Hygiene
Santa Fe Community College