Tammy J. Poole
Sale Creek,TN
Summary
Experienced professional with thirty years in Emergency Services, with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
55
55
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
Work History
Fire Fighter/Paramedic/Rescue Technician/ Instructor
Sale Creek Volunteer Fire And Rescue
Sale Creek, TN
01.1987 - Current
- Provide emergency response in fire, first responder, vehicle extrication
- Conducts and/or coordinates training in above areas
- Inspected apparatus, equipment, grounds and stations for proper order and condition.
- Participated in training exercises and in-class training to improve fire, medical, rope rescue, and vehicle extrication knowledge.
- Maintained contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations
- Inspected apparatus, equipment, grounds and stations for proper order and condition
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations
- Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles
Instructional Specialist II
Johnson Service Group
Jasper, TN
01.2015 - 08.2019
- Prepared reports and maintained administrative records.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Arranged and organized classroom desks, chairs and supplies.
- Enforced rules and instructions to maintain discipline.
- Utilized recorded data to implement actionable curriculum improvements.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Used Microsoft Word and other software tools to create documents and other communications
Operations Specialist
Tennessee Valley Authority, Sequoyah Nuclear Plant
Soddy Daisy, TN
01.2012 - 01.2014
- Develop Training Program Descriptions, lesson plans, and task qualifications
- Tracked and published Performance Indicators for Fire Protection
- Procedure writer,reviewer and Independent Qualified Reviewer
- Taught Incident Command, Fire Watch and Confined Space Supervisor, Attendant and monitoring training to plant personnel
- Evaluated performance and policies against metrics.
- Generated reports of findings to help management with making key decisions.
- Conducted root cause analysis in deficient areas to identify and resolve central issues.
- Assisted various departments with change by communicating new improvement plans and expectations.
Fire Protection Supervisor
Tennessee Valley Authority, Sequoyah Nuclear Plant
Soddy Daisy, TN
01.2010 - 01.2012
- Directed 25 staff members and managed annual capital budget.
- Implement and reinforce Fire Protection requirements
- Assisted in development of new standards and regulations to increase safety of future installations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Cross-trained existing employees to maximize team agility and performance.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Prepared and recommended long-range plans for development of department personnel.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Fire Protection Specialist
Tennessee Valley Authority, Sequoyah Nuclear Plant
Soddy, TN
01.2007 - 01.2010
- Coordinate training sessions with onsite and offsite fire departments
- Liaison with Nuclear Electric Insurance Limited (NEIL) Nuclear Regulatory Commission (NRC), Offsite Fire Departments, and Local Law Enforcement
- Hostile Action Drill Development/Implementation Team
- Liaised with external contractors to verify correct installation of designed systems.
- Assisted in development of new standards and regulations to increase safety of future installations.
- Participated in initial client meetings to provide data on basic cost estimations, completion times and other technical predictions
- Identified safety concerns and documented fire code violations in new constructions and existing structures.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Led projects and analyzed data to identify opportunities for improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Fire Protection Specialist
Tennessee Valley Authority Watts Bar Nuclear Plant
Spring City, TN
01.2006 - 01.2007
- Member of Radiological Emergency Preparedness (REP) Scenario Development Team and Controller
- Coordinate training sessions with onsite and offsite fire departments
- Liaison with Nuclear Electric Insurance Limited (NEIL) Nuclear Regulatory Commission (NRC), Offsite Fire Departments, and Local Law Enforcement
- Liaised with external contractors to verify correct installation of designed systems.
- Assisted in development of new standards and regulations to increase safety of future installations.
- Reviewed new fire safety construction documents for extinguisher placement, exit locations and standpipe locations.
- Scheduled initial and recurring training for 20 Fire Brigade personnel
Fire Operator/Dual Rate
Tennessee Valley Authority, Watts Bar Plant
Spring City, TN
01.1999 - 01.2006
- Coordinate work activities among multi-skilled work groups
- Directs various testing activities while online and during plant outages
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Compiled and maintained log books, run reports and training records.
- Oversaw scene operations and assigned firefighters to strategic locations.
- Used coordination and planning skills to achieve results according to schedule
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Worked flexible hours; night, weekend, and holiday shifts
- Monitored company inventory to keep stock levels and databases updated
Flight Operations Coordinator
Erlanger Medical Center, LifeForce
Chattanooga, TN
01.1994 - 01.1999
- The initial point of contact between hospitals, outside emergency response agencies, and Life Force flight crew via telephone or radio.
- Effectively use communication skills and tools to convey timely and accurate information to Flight Crews, Operations Management, Flight Operations Personnel and hospital personnel as needed
- Works effectively with internal and external customers, as well as peers and management, to provide safe and efficient air medical services to Flight Crews and customers.
- Proactively understands the customer’s (internal and external) needs and takes the initiative to ensure those needs are met or exceeded.
- Maintained accurate Federal, State, and local government and Erlanger Medical Center records of all helicopter missions and other related information required for the Life Force program.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Education
Associate of Science - General Studies
Chattanooga State Technical Community College
Chattanooga, TN 08.1984 - 06.1989
Associate of Science - Fire Science
Chattanooga State Technical Community College
Chattanooga, TNSkills
Priority management
Training and mentoring
Staff Management
Strategic planning
Multitasking Abilities
Computer Skills
Decision Making
Interpersonal Communication
Certification
Nuclear Instructor Training Program – National Academy for Nuclear Training
Accomplishments
- Six Sigma Green Belt – Villanova University
- Nuclear Instructor Training Program – National Academy for Nuclear Training
- Supervisor Academy - Tennessee Valley Authority
- Fire Department Instructor – Level I – State of Tennessee
- Fire Fighter - Level III (Journeyman) – State of Tennessee
Timeline
Instructional Specialist II
Johnson Service Group
01.2015 - 08.2019
Operations Specialist
Tennessee Valley Authority, Sequoyah Nuclear Plant
01.2012 - 01.2014
Fire Protection Supervisor
Tennessee Valley Authority, Sequoyah Nuclear Plant
01.2010 - 01.2012
Fire Protection Specialist
Tennessee Valley Authority, Sequoyah Nuclear Plant
01.2007 - 01.2010
Fire Protection Specialist
Tennessee Valley Authority Watts Bar Nuclear Plant
01.2006 - 01.2007
Fire Operator/Dual Rate
Tennessee Valley Authority, Watts Bar Plant
01.1999 - 01.2006
Fire Fighter/Paramedic/Rescue Technician/ Instructor
Sale Creek Volunteer Fire And Rescue
01.1987 - Current
Associate of Science - General Studies
Chattanooga State Technical Community College
08.1984 - 06.1989
Associate of Science - Fire Science
Chattanooga State Technical Community College
Flight Operations Coordinator
Erlanger Medical Center, LifeForce
01.1994 - 01.1999