Tammy Anderson
Aurora,CO
Summary
More than 20 years of Management Experience in all aspects of Procurement / Purchasing and Supply Chain Management of Industrial Tools / Electrical Systems & Services and Power Generating Equipment ––involved in bidding and contract negotiation and administration; providing competent product & services sourcing / research and procurement, managing resource planning, cost controls and inventory levels.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Admin Manager
RK ELECTRICAL, LLC
04.2023 - Current
- Accountable for performance of operational support staff (project cost accounts & coordinators) and quality of team's deliverables
- Managed and motivated employees to be productive and engage in work
- Accomplished multiple tasks within established timeframes
- Lead daily administrative function to ensure assigned tasks are delivered within budget, on schedule and in accordance with established policies and procedures and create new ones as needed
- Support the company admin function on a full range of office software, spreadsheets, reports and databases
- Liaison for communication between field, office and executives
- Implement administrative programs including standard policies, practices, procedures, systems, and documentation
- Organize programs, events, meetings and conferences
- Prepare agendas, notices, meeting minutes and resolutions for corporate meetings
- Compose and prepare confidential correspondence, reports and other complex documents(discretion required)
- Respond to routine external and internal correspondence.
- Prepare monthly expense reports for the senior management
- Maintain confidentiality of all corporate, personnel, personal and research matters
- Update company information as needed
- Authorized signatory for Denver International Airport badge process
Independent Contractor
SELF EMPLOYED
01.2000 - Current
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs
- Assist small businesses with Bookkeeping and operational processes
- Individual income tax preparation and filings
- Notary, Electronic Notary and Remote Notary
- Organization, decluttering and cleaning services
Switchgear Specialist
INTEGRATED POWER SVCS
10.2022 - 03.2023
- Coordinate projects with customer to supply appropriate personnel and equipment in shop and field
- Draft quotes for future work and submit to sales team
- Manage switchgear technicians
- Review/finalize inspection/maintenance reports
- Assist with in shop and onsite projects as needed
- Finalize project costs and submit billing to finance
- Followed all company policies and procedures to deliver quality work
- Developed strong client relationships through consistent communication and attentive service
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
Service Coordinator
ELECTRICAL RELIABILITY SVCS
02.2022 - 10.2022
- Provide primary coordination between field personnel, customers and service center
- Schedule field engineers and equipment to maximize productivity
- Provide assistance to operations manager as directed
- Customer focused - dedicated to meeting expectations and requirements of customers and gaining their trust and respect
- Action oriented - seize each opportunity as it arises
- Maintain equipment assets and shop inventories
- Managed high volume of client requests, ensuring timely and effective service delivery
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians
- Served as primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered
DOC Coordinator
EATON CORPORATION
03.2016 - 02.2022
- Work directly with site contacts and general/electrical contractors to schedule electrical engineering services
- Provide supervision and coordination of field service personnel, business planning pre, during and post financial overview on projects, order entry, invoicing, backlog, inventory, AR, AP, closed order, Revenue Recognition, warranty process (CQM & Ewarf) and miscellaneous ordering/purchasing for DOC needs
- Pursue, promote & maintain zero incident culture
- Secured operational excellence & customer satisfaction
- Drive profitable growth
- Continually seek opportunities for professional growth for team
- Collaborated with transportation providers to ensure timely arrivals and departures of shipments
- Managed multiple tasks and priorities and easily adapted to changing schedules
- Developed safety protocols to minimize accidents and injuries in shop
- Improved warehouse efficiency by coordinating and organizing dock activities and shipments
- Resolved conflicts among team members, fostering positive workplace atmosphere
- Monitored equipment usage in shop, scheduled necessary repairs or replacements as needed
Inside Sales Manager
AIT / MFS
05.2013 - 03.2015
- Work directly with clients on proposals, order specifications, pricing negotiations, follow-up and returns, handle purchasing functions for special buys
- Provide dedicated support to larger customers, including specialized invoicing & weekly/monthly reports
- Developed strong relationships with clients through consistent communication and exceptional customer service
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed inside sales & warehouse operations
- Implemented receiving report to insure inventory is timely and properly put away
- Lead by example to create an "I can" with a positive attitude atmosphere
- Created standard operating procedures & processes to improve workflow by implementing 5S & Lean principles
- Collaborated with upper management to implement continuous improvements and exceed team goals
Buyer/Contract Administrator
GE INTERNATIONAL, INC
03.2006 - 05.2013
- Procure all industrial components and parts for the repair of Power Generation Equipment
- Work with numerous vendors primarily in the United States and familiar with major OEMs, distributors and suppliers in a deadline driven environment
- Built long-term supplier relationships with vendors to establish quality and competitive pricing
- Collaborate with Operations, Quality, Finance, Sales / Service Management to optimize costs, maintain quality and service, and ensure that all Environmental Health and Safety (EHS) requirements are met
- Collaborated with internal departments to better understand needs and determine purchasing requirements
- Handle up to $10 Million in annual purchasing with signing authorization for up to $100K in direct orders and $10K in indirect orders
- Reconcile purchase / credit card; handle open purchase order reporting and log available to multiple departments
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations
- Prepare reports and metrics, tracking costs and savings; handle WIP postings and drive on-time delivery
- Forecast and plan job requirements and set targets anticipating supplies and parts
- Negotiate sourcing contracts, advantageous pricing and other purchasing decisions to reduce carrying costs and inventory overhead
- Received Six Sigma Green Belt Certification
- Maintain an average of 8% annually for cost savings with goal of only 3% on multi-million dollars in purchases
- Maintain on-time delivery at 99% with a goal of 93%
- Recipient of Multiple "Above and Beyond" Bronze Awards
- Recipient of Multiple Recognition Awards for Excellence, Dedication and Cost Savings Efforts
- Recipient of the "External Thinker" Award from GE for consistently exceeding expectations
- Commended and received award from Tri-State Power Generation for contribution to obtaining materials / resources during an emergency involving a large scale outage due to a transformer failure
- Recipient of the "Brilliant Star" award for quality
Education
Associate of Business Administration - Business Administration / Computer Science
PARKS JUNIOR COLLEGE
Denver, Colorado01.1993
Skills
- Team Leadership & Development
- Excellent communication
- Complex Problem-Solving
- Operations & Project Management
- Cross-Functional Teamwork
- Customer Relationship Mgmt (CRM)
- Supplier Relationship Mgmt
- Process Improvement & Implementation
- Business Planning, Admin & Reporting
- Financial Mgmt, Budget Control & Forecasting
- Strategic Planning & Sourcing
- Negotiations: vendor, pricing, contracts
Keystrengths and attributes
- Remain Current and Informed of Operational Improvements, Trends, Logistics / Transportation Processes and LEAN Strategies
- Leverage Technology to Prioritize High Volume of Workload, Create Timely Reports and Source New Vendors / Suppliers
- Fiscally Savvy and Accountable, Demonstrate Initiative in Identifying Ways to Streamline Processes and Inventory Mgmt
- Strong Contributor to Continuous Improvements and Helping Company Meet Quarterly Goals and Savings Objectives
- Exemplify and Set Performance Standards for Delivering Value through Time / Work Prioritization and Cost Savings Efforts
Certification
- Colorado Notary Public
- Six Sigma - Green Belt Designation
- OSHA 10 Regulations / Compliance
- MSHA
- MRP and ERP Systems / Reporting
- Bookkeeping & Accounting
- Leadership Training
- Franklin Covey - Time Management
- ADP / Payroll Processing, Management & Legal Aspects
Timeline
Operations Admin Manager
RK ELECTRICAL, LLC
04.2023 - Current
Switchgear Specialist
INTEGRATED POWER SVCS
10.2022 - 03.2023
Service Coordinator
ELECTRICAL RELIABILITY SVCS
02.2022 - 10.2022
DOC Coordinator
EATON CORPORATION
03.2016 - 02.2022
Inside Sales Manager
AIT / MFS
05.2013 - 03.2015
Buyer/Contract Administrator
GE INTERNATIONAL, INC
03.2006 - 05.2013
Independent Contractor
SELF EMPLOYED
01.2000 - Current
Associate of Business Administration - Business Administration / Computer Science
PARKS JUNIOR COLLEGE
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