TAMMY L. KILGORE
Houston,TX
Summary
SUMMARY OF QUALIFICATIONS Able to deal patiently with difficult people Able to direct people and make decisions Able to establish effective priorities among competing requirements Able to establish rapport with a wide variety of clientele Able to follow detailed instructions Able to meet deadlines and handle numerous projects simultaneously Able to work in a self-directed manner without supervision as well as contributing to team effort Analytical skills include identifying and solving problems Committing to continual personal growth Competitive and innovative with excellent communication and interpersonal skills Creative and results-oriented Deals well with unexpected or critical events Exceptional communication and interpersonal skills Highly motivated, reliable, confident and committed to professional standards
Overview
17
17
years of professional experience
Work History
Plant Lead/Site Supervisor
Campbell Concrete
Houston, TX
03.2017 - Current
- Deliver reports to Area Managers each Day
- Created weekly and monthly reports for management team.
- Communicate daily with Dispatch to insure timely deliveries and customer satisfaction.
- Oversaw Driver attendance record, handled payroll.
- Ready Mix Batch while maintaining KPI's and Quality Control.
- Maintain Plant and Equipment to insure less breakdowns.
- Keep site compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
- Inspect cleanliness of common areas and offices every day.
- Work closely with Safety to insure everyone gets to go home the same way they came in.
Dispatch - CSR Supervisor
Campbell Concrete
Houston, TX
08.2015 - 03.2017
- Responded to high volume of phone and email requests to provide logistics information.
- Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Developed and implemented process enhancements to drive continuous program improvement.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
Dispatch
Cemex
Naples, FL
05.2014 - 08.2015
- Responded to high volume of phone and email requests to provide logistics information.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Developed and implemented process enhancements to drive continuous program improvement.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Maintained Block and Supplies Inventory
- Worked with production manager in timely delivery of concrete to key clients.
- Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
- Mapped and followed routes with GPS in alignment with strict timeframes.
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Built and deepened relationships with clients like construction companies.
Jr Accountant/Administrative Assistant
Golden Vertex Corp
Bullhead City, Arizona
07.2013 - 01.2014
- My position included but was not limited to:
- Accounts Payable
- Creating Purchase Orders using Microsoft Dynamics System
- Coding and Processing Invoices on a daily basis
- Acquiring Vendor Insurance Certificates
- Fixed Assets
- Creating Excel Spreadsheets
- MS Word
- Power Point
- Production Reports
- Maintaining Maintenance Reports
Administrative Assistant/Office Manager
CEMEX
Bullhead City, Arizona
02.2005 - 07.2013
- Reviewing Customer Orders to ensure accuracy for billing & invoicing
- Interface with three Operating Systems and generate reports into SAP.
- Accounts Payable/Accounts Receivable
- Purchasing: Issuing Purchase Orders, Goods Receipt, Entering Invoices on a Daily Basis, Monitoring Aging Reports & Timely End of Month Close
- Billing and Coding
- Inventory Control: Goods Receipt of Raw Materials, Production & Monthly Inventory Counts including Fuel.
- Cash Control - Reconciling COD Orders and making deposits
- Payroll Management
- Signing up new Vendors, inputting Vendor information into SAP System and confirming qualifications including Insurance Verification
- Sales Representative; Creating job quotes, Submitting Bids and Managing Contracts
- Driver Manager
- Dispatching - Schedule and Dispatch
- Ready-Mix Batch
- Quality Control issues including customer complaints
- Job Site Supervision: Coordinate with Contractors, Dispatch and Drivers, to insure jobsite safety and timely delivery of products
- Back up Driver - 10 Speed Ready Mix Truck
Education
High School Diploma -
Scott High School
Taylor Mill, KYSkills
- EUIPMENT/SOFTWARE KNOWLEDGE
- Microsoft Dynamics System (NAV)
- SAP System
- Command System
- Command Batch System
- Eagle Batch Panel
- AS400 Software
- Microsoft Dynamics System
- MS Word
- Microsoft Excel 2013
- Outlook
- Operating a Bobcat
- Driving Dump Truck
- Driving 18 Wheeler (doubles, triples, tankers)
- All Windows Operating Systems
- 10 Key by Touch
- Type 40 WPM
- General Data Entry
- Key Performance Indicators (KPIs)
- Company Policy Compliance
- Driver Management
- Inventory Reconciliation
- Maintenance Needs
- Monthly Inventory
Timeline
Plant Lead/Site Supervisor
Campbell Concrete
03.2017 - Current
Dispatch - CSR Supervisor
Campbell Concrete
08.2015 - 03.2017
Dispatch
Cemex
05.2014 - 08.2015
Jr Accountant/Administrative Assistant
Golden Vertex Corp
07.2013 - 01.2014
Administrative Assistant/Office Manager
CEMEX
02.2005 - 07.2013
High School Diploma -
Scott High School
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