Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tammy L. LaGasse

Niskayuna,New York

Summary

A conscientious and dedicated individual who develops strong working relationships with supervisors, coworkers and staff. Strong managerial background with a proven record of providing in-depth perspective to streamline operational processes and optimizing team’s dynamics. Seeking a position that utilizes finely developed organizational and time management skills along with a proven track record in maintaining company standards, motivating staff and achieving long term and short objectives.

Overview

38
38
years of professional experience

Work History

Field Inventory Management Specialist

Speedway LLC
04.2015 - 07.2022
  • Worked independently directing Store Managers, overseeing the education and training of Inventory Management according to corporate policies for as many as 54 stores at one time, spread out over a wide geographic area
  • Communicates extremely well both verbally and in writing
  • Was team lead for weekly recaps sent to operations, correcting and formatting content for quick bullets for store personnel
  • Conducted monthly site visits in stores and inspected each location on food safety, customer appearance and inventory management
  • Worked closely with District Managers and Market Managers to discuss problem stores and develop solutions through training and coaching
  • Oversee and facilitate the training, scheduling and coaching of all store positions ensuring proper education for executing components of inventory management
  • Evaluate employees based upon comprehension and conduct additional training as needed
  • Advised and trained store management to evaluate shift analysis reports, and manage the positioning of merchandise
  • One of 2 New York Training FIMS, Mentored and trained new Field Inventory Management Specialists on inventory key metrics and store software for performance optimization
  • Chosen to travel throughout the US to convert newly acquired stores and train personnel on systems and policy, while still being available to Store Managers and District Managers in my home market to answer questions
  • Identifies areas of concern, develop a plan to improve results
  • Create and implement plan
  • Conduct loss control activities including, but not limited to item level compliance, inventory management practices, completing partial audits, including write-offs, out-of-date identification and removal
  • Ensure that all necessary district paperwork, including performance reporting, is completed in a timely fashion
  • Analyzes and evaluates inventory records to ensure they meet company policy and/or applicable local, State and Federal laws
  • Demonstrate a high value for Health, Environment, Safety & Security issues, initiatives and programs in both personal and organizational responsibilities
  • Provide expertise at Region and Division Meetings by attending and presenting data as needed
  • Analyze inventory and discrepancy reports to ensure accuracy.

Store Training Manager

Hess Corporation
02.1998 - 04.2015
  • Responsible for ensuring the smooth operation of the store on a day-to-day basis as well as focusing on long term sales and budget goals
  • Consistently maintained above average site appearance
  • Managed staff effectively with low turnover, evaluating employees’ performance and identifying individual strengths that can add value to the customer experience and allow for promotion from within the team
  • Continuously assisted Market Leaders in trouble shooting and problem solving at other sites
  • Managed as many as three sites simultaneously, with all three sites achieving budget numbers
  • Covered Market Leaders position for several months during transition
  • Assisted the Market Leader in minimizing the territory’s losses, by training managers to detect and prevent inventory and cash shortages
  • Certified training manager
  • Awarded the Care Award in 2007
  • Consistently recognized for exemplary performance and attendance
  • Managed stores for Hess that contained food concepts
  • Recruited, hired and trained staff for both food concept and store
  • Leverage visionary leadership to manage all aspects of the business, including Financial, Operational and Human Resource Systems
  • Effectively manage inventory control and ordering systems within the company system and with nationally branded vendors to maintain stock levels
  • Expand brand visibility and maximize revenue by assisting local ventures with fundraising, goal setting, and income generating programs
  • Maintain comprehensive knowledge standards by all government, regulatory and oversight agencies while implementing strict compliance protocol
  • Adhere to corporate policies and procedures, while simultaneously exploring methods and processes that increase profits and productivity.

Store Training Manager

Sunoco A Plus
01.1985 - 02.1998
  • Consistently met company expectations in sales, budget and store appearance
  • Consistently recognized for exemplary performance and attendance
  • In addition to maintaining single site, helped set and staff new stores and trouble shoot problems in other stores
  • Worked closely with Market Director to set policies and procedures within territory to maintain site image and manage loss control
  • Assisted in the implementation on new register software in several sites by training managers and staff
  • Opened and managed Subway in newly built store for company while managing store side
  • Recruited, hired and trained staff for both food concept and store.

Education

Core Classes Towards Degree in Psychology - Psychology

North Country Community College
1986

Skills

  • Influencer, leader, and motivator
  • Enhanced leadership skills that drive results
  • Exceptional time management skills
  • Organizational skills
  • Marketing skills
  • Strategic planner
  • Resource management
  • Ability to take ownership of the team and accomplish tasks proactively
  • Passionate about achieving challenging goals
  • Strong interpersonal communication skills
  • Performance evaluation
  • Mentor/ Training of staff
  • Care award received in 2007
  • GM trainer and mentor
  • FIMS trainer for conversions sites
  • Ability to research and resolve problems
  • Exceptional customer service skills
  • Knowledge of retail business management practices
  • Ability to develop and implement “Best Practices”
  • Seeks opportunities for employees to develop skills
  • Ability to complete resets and understand planogram integrity
  • Strong leadership qualities with a desire to succeed

Additional Information


Evelyn Davila

4 Horizon Rd #1409

Fort Lee NJ 07024

(732)547-8955


Regina Crosby

Enterprise Store Operations

Program Manager

(937)346-7014


Cherie Pierce

1588 South River Rd

Walton NY 13856

(607)434-2337


Timeline

Field Inventory Management Specialist

Speedway LLC
04.2015 - 07.2022

Store Training Manager

Hess Corporation
02.1998 - 04.2015

Store Training Manager

Sunoco A Plus
01.1985 - 02.1998

Core Classes Towards Degree in Psychology - Psychology

North Country Community College

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Tammy L. LaGasse