T A M M Y L A T H R O P
RED OAK,IA
Summary
Hardworking and reliable. I'm focused on going above and beyond to support team and serve customers/patients. Trained and offering top-notch skills of my abilities. Motivated to continue to learn and grow as professional as I can be.
Overview
13
13
years of professional experience
Work History
FRONT DESK RECEPTIONIST
FAMILY VISION CENTER
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Run Patient's Insurance eligibility and authorization.
- Collect payments and answer billing questions to my ability.
- Fax Medical Records to other Organizations when requested.
- Data Entry
AMC/HR/Payroll Coordinator
GRISWOLD REHAB CARE CENTER
09.2020 - 10.2023
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed bi-weekly payroll for employees.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Admissions: managed admissions process, serving as a primary point of contact. Building relationships with Healthcare Facilities, Hospitals and Family regarding placement of Loved ones.
- Marketing outside the Facility on what we offer and expectations with other Coordinators in the Health Care Industry.
- Human Resources: Onboarding for New Hires , maintaining Employee Records, Ensuring Compliance wit Employment Laws and Regulations.
Optician Assistant
DR. MICHAEL J PORTZ, OD
08.2017 - 09.2020
- Customer Support
- Answer phones
- Schedule appointments
- Retail/Place Orders
- Payments/Invoicing/Receipts
- Fax/Scan documents
- Computer/Data Entry
Licensed Agent CSR
BARB RAY STATE FARM INSURANCE
07.2012 - 08.2017
- Customer Support
- Quote/Bind Insurance
- Payments/Daily Deposits
- Billing
- Office skills
- Claims
Education
Masters - Cosmetology
EQ SCHOOL OF HAIR DESIGN
COUNCIL BLUFFS, IA05.1999
Skills
- Bookkeeping/Schedule Coordination
- Customer relations
- Problem-solving
- Multitasking
- Organization
- Computer/Data Entry
- Prioritization
- Customer support
- Documentation
- Verbal communication
Timeline
FRONT DESK RECEPTIONIST
FAMILY VISION CENTER
10.2023 - Current
AMC/HR/Payroll Coordinator
GRISWOLD REHAB CARE CENTER
09.2020 - 10.2023
Optician Assistant
DR. MICHAEL J PORTZ, OD
08.2017 - 09.2020
Licensed Agent CSR
BARB RAY STATE FARM INSURANCE
07.2012 - 08.2017
Masters - Cosmetology
EQ SCHOOL OF HAIR DESIGN
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