Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

TAMMY M MALONE

Cornelius,NC

Summary

Innovative and proactive Sales and Marketing Professional with 20+ years of experience developing client relationships and effectively managing multiple objectives. Create and implement successful sales and marketing strategies. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

20
20
year of professional experience
2
2
Certification

Work History

Inventory Specialist

Walgreens
Cornelius, NC
09.2021 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed data entry and completed proper paperwork.
  • Checked prices and calculated totals for accurate invoice processing.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Recorded adjustments, pallet audits and tracked discrepancies.

Director of First Impressions

Keller Williams LKN
Cornelius, NC
2019 - 2020
  • Managed overall front office operations while greeting clients, fostering relationships
  • Trained new personnel regarding company operations and policies
  • Greeted incoming clients promoting client loyalty and retention
  • Researched vendors expanding Preferred Vendors Program by 35%
  • Worked with vendors to schedule more than 12 lunch and learn opportunities per month furthering agents' education
  • Executed bimonthly social events bringing clients, vendors and agents together promoting client relationships
  • Updated social media and activity calendar daily
  • Directed incoming calls to internal personnel and departments
  • Promoted superior experience by addressing client concerns, demonstrating empathy and resolving problems swiftly

Real Estate Advisor

Costello Real Estate & Investments
Charlotte, NC
2018 - 2019
  • Identified new residential and commercial opportunities through cold calling, networking, marketing and prospective database leads
  • Developed and maintained list of available properties suited to different needs and budgets for both sales and leasing
  • Market properties through websites, social media and real estate publications
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers

Commercial Real Estate Agent

SVN International Corp.
Cornelius, NC
2015 - 2018
  • Generated leads for sales and rental properties through cold calls and referrals
  • Communicated with clients to understand property needs and preferences.
  • Developed and maintained detailed property listings with several formats including Canopy and CoStar to accurately promote both commercial and industrial sites
  • Monitored local property market to adjust sales tactics, prices and overall business effectiveness
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers
  • Negotiated contracts for purchases, leases and vendors for repairs/improvements before final steps and move-ins

Territory Account Manager

Innisbrook Fundraising & School Supplies
Charlotte, NC
2004 - 2010
  • Procured and managed over 65 accounts within a 6 county territory
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for fundraising products and prepackaged school supplies
  • Achieved quarterly and annual sales goals by enrolling clients through presentation of program benefits and services to appropriate schools and non-profit groups
  • Maximized business potential by providing excellent customer service ensuring 85% client retention
  • Utilized contact management system, resulting in better client organization and goal alignment
  • Created and coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity increasing project awareness and profitability
  • Oversaw product inventory activities, including ordering, shipment delivery, distribution and reconciliation
  • Expanded Innisbrook's book of business by 80% over 2 years by effectively marketing and building client relationships

Mortgage Broker

Crossland Mortgage
Charlotte, NC
2000 - 2003
  • Assessed clients' financial data to determine loan suitability.
  • Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
  • Reviewed loan files and updated to match current standards.
  • Worked with underwriters to fix application problems and resolve issues.
  • Established strong relationships with borrowers, which helped to forge new business opportunities.
  • Explained entire mortgage loan process, including payment terms to borrower.
  • Evaluated borrower financial information, including pay stubs and credit history to determine loan possibility.

Education

Associate of Arts - Sales And Marketing Education

Central Piedmont Community College
Charlotte, NC
2009

Associate of Science - Animal Husbandry

NC State University
Raleigh, NC
1986

Skills

  • Relationship development
  • Event planing & scheduling
  • Project organization
  • Cross teams communication
  • Marketing
  • Logistical planing & organization
  • Scheduling and Calendar Management
  • Visitor and Customer Relations
  • Payment Processing
  • Delivery Coordination

Certification

NC Real Estate Licence

Timeline

Inventory Specialist

Walgreens
09.2021 - Current

Director of First Impressions

Keller Williams LKN
2019 - 2020

Real Estate Advisor

Costello Real Estate & Investments
2018 - 2019

Commercial Real Estate Agent

SVN International Corp.
2015 - 2018

Territory Account Manager

Innisbrook Fundraising & School Supplies
2004 - 2010

Mortgage Broker

Crossland Mortgage
2000 - 2003

Associate of Arts - Sales And Marketing Education

Central Piedmont Community College

Associate of Science - Animal Husbandry

NC State University
TAMMY M MALONE