Tammy Waddell
CHESAPEAKE,Virginia
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
Work History
Gate Clerk
Constants Staffing
Chesapeake, VA
08.2018 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Kept check-in area clean and neat at all times.
Office Manager
Youth Empowerment Services
Suffolk, VA, Virginia
08.2013 - 07.2018
- Arrange filing system
- Manage client’s charts
- Work with counselor’s to ensure client chart compliance
- Maintain client’s records in Lauris Online
- Process new clients intake paperwork
- Communicate effectively with other health care professionals
- Order supplies
- Billing/Spread sheets
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
Substitute Teacher
Chesapeake Public School
Chesapeake, Virginia
10.2009 - 08.2013
- Coordinate and monitor student’s daily activities
- Lead students in instruction
- Create a positive learning environment to promote the success of the student
- Constant monitoring to ensure the student understands material
- Reinforce student’s good behavior
- Provide honest feedback to teachers
Driver
Black and White Cab
Norfolk, Virginia
02.2003 - 10.2009
- Offered professional and high quality services to all customers
- Maintained driver friendly logs to adhere to the Norfolk police department requirements
- Safely escorted passengers to desired locations
- Created a clean and inviting atmosphere for customers
- Generated repeat business to insure income on slow days
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Drive/Office Administrative Assistance
Colonial Transit
Williamsburg, Virginia
07.2001 - 01.2003
- Provided transportation to intellectual and physically challenged individuals to and from day support programs, doctor’s appointments and work programs
- Facilitated clients with companion aid, patents, care and respect during transport
- Gained repeated request for client transport from family members and assisted living employees
- Created driver’s schedule
- Correspond with office manager to ensure client’s schedule
- Transmitted driver/client schedule to office manager via fax machine
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Education
No Degree - Human Services
Old Dominion University
Norfolk,VAAssociate of Applied Science - Social Sciences
Tidewater Community College
Norfolk, VASkills
- Report Preparation and Analysis
- Budgetary Planning
- CRM Software
- Team Management
- Legible report writing
- Keen observer
Timeline
Gate Clerk
Constants Staffing
08.2018 - 09.2022
Office Manager
Youth Empowerment Services
08.2013 - 07.2018
Substitute Teacher
Chesapeake Public School
10.2009 - 08.2013
Driver
Black and White Cab
02.2003 - 10.2009
Drive/Office Administrative Assistance
Colonial Transit
07.2001 - 01.2003
No Degree - Human Services
Old Dominion University
Associate of Applied Science - Social Sciences
Tidewater Community College
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