TAMMY S WROE
Glendora,CA
Summary
Team leadership with 35 years of customer service experience in real estate sales, mortgage loan financing, retail sales manager and currently, direct to home solar consultant. Ability to build rapport with all diverse ethnicities. Strong hands on analytical and interpersonal communication skills. Enthusiastic and outgoing business professional driven to succeed in closing high percentage transactions. Driven self-starter and fast learner with proven success in leadership roles and knowledge of merchandising and home sales, with New Construction Builders. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Determined individual with background in establishing and nurturing lucrative partnerships and referral building.
Overview
16
16
years of professional experience
Work History
Sales Consultant
US Power Elite Dealer For Sunpower
09.2023 - Current
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Promoted brand awareness to potential customers through professional representation of company values, mission, and products.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
- Provided comprehensive education on benefits of renewable energy sources such as solar power systems to prospective buyers throughout presentations or consultations sessions.
Solar Sales Consultant
Sunrun
02.2023 - 09.2023
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Followed-up with warm prospects to deepen connections and convert leads.
- Proven ability to learn quickly and adapt to new situations.
Mortgage Loan Processor Assistant
FP Mortgage, Inc./ Grand Castle, Inc.
01.2022 - 08.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process within Calyx Point software.
- Assisted broker with Company audits, employee handbook sections and created engaging context to increase business for website
- Communicated with originator and applicant concerning progress of loan file
- Set up and completed loan submission packages
LEAD SALES CONSULTANT
MHP BUILDERS, INC
02.2020 - 02.2021
- Lead agent selling 31 new construction lot homes for Legacy Homes, in Pomona, CA.
- Sold out all homes in record time during Pandemic and appointment only visits to sales center.
- Performed weekly sales reports for team calls to maximize marketing strategies to increase projected sales goals.
- Tracking all buyer and agent prospects in CRM data base for existing and future available homes to sell.
- Provided exceptional customer service to foster client loyalty and satisfaction
LEAD SALES CONSULTANT
ULTIMATE NEW HOME SALES & MARKETING
04.2018 - 10.2019
- Lead agent selling 36 new construction lot homes for Crestwood Communities, in Pomona, CA.
- Did not open project with completed models that we under construction.
- Demonstrate model homes and floor plans for each style home available, with or without model onsite to all prospective homebuyers.
- Prepared daily and weekly sales reports to track number of guests visiting and marketing strategies for week.
- Train sales assistant and build rapport and relationships with local schools, and actively participated in Chamber of Commerce networking luncheons to promote our community.
Sales Hostess Assistant
TEMPS PLUS INC
02.2012 - 05.2016
- Builders worked with are:
- Frontier Communities, D. R. Horton, Richmond American, Lennar, Cal Atlantic, KB Homes, Trumark and Brandywine Homes.
- Cultivate rapport with potential homebuyers and assist onsite lead agent with escrow transactions and demonstrating models and floor plans to buyers.
- Data entry for all guest card information to follow up on potential interest to purchase home and ask for referrals.
- Demonstrated respect, friendliness and willingness to help and assisted coworkers and staff members with special tasks on daily basis.
- Maintained efficient office operations by handling errands and administrative functions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
SENIOR ACCOUNT LOAN PROCESSOR
LoanDepot.com LLC
03.2010 - 06.2012
- Serviced residential homes from call center for up to 35 States and managed monthly pipeline workflow of up to 40 files.
- Daily intake from mortgage officer to submit new loan applications thru DU and LP underwriting system.
- Work and complete all outstanding underwriting conditions for each loan transaction.
- Coordinate with customers, escrow, inspections, and any 3rd party appointments that needed to be scheduled until loan files funds and closes.
- Maintained energy and enthusiasm in fast-paced environment.
- Set up and completed loan submission packages.
Education
HIS License - Home Improvement Salesperson
Department of Consumer Affairs
CA03.2023
REAL ESTATE LICENSE -
ALLIED BUSINESS SCHOOL
IRVINE, CA07.2013
Skills
- Consultative sales techniques
- Client relationship building
- Calyx Point
- Desktop Underwriter
- Detail Orientation
- Loan Process Coordination
- Lending Software Systems
- CRM Software
- New Business Generation
Accomplishments
- 2023 Q2 Top 5 closer Solar Consultant Corona team.
- 2020-2021 Top Sales producer during Pandemic selling by appointment only and virtual zoom.
- 2018-2019 RE Sales professional of the month in Q2, Sales Rookie of Q3 and Sales agent for Q3 for total sales of $7.4 million thru Builders Industry Association.
Timeline
Sales Consultant
US Power Elite Dealer For Sunpower
09.2023 - Current
Solar Sales Consultant
Sunrun
02.2023 - 09.2023
Mortgage Loan Processor Assistant
FP Mortgage, Inc./ Grand Castle, Inc.
01.2022 - 08.2022
LEAD SALES CONSULTANT
MHP BUILDERS, INC
02.2020 - 02.2021
LEAD SALES CONSULTANT
ULTIMATE NEW HOME SALES & MARKETING
04.2018 - 10.2019
Sales Hostess Assistant
TEMPS PLUS INC
02.2012 - 05.2016
SENIOR ACCOUNT LOAN PROCESSOR
LoanDepot.com LLC
03.2010 - 06.2012
HIS License - Home Improvement Salesperson
Department of Consumer Affairs
REAL ESTATE LICENSE -
ALLIED BUSINESS SCHOOL
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