Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Woolverton

Leavenworth

Summary

Dedicated and compassionate human services professional with over 10 years of progressive experience supporting individuals with intellectual and developmental disabilities (IDD). Skilled in person-centered planning, needs assessment, resource coordination, advocacy, documentation, and interdisciplinary communication. Proven ability to build trusting relationships, identify needs, and connect individuals and families with community support to improve independence and quality of life. Seeking to bring extensive experience from residential, day services, and program management into a targeted case manager role.

Overview

11
11
years of professional experience

Work History

Day Program Manager

Riverside Resources INC
Leavenworth
09.2024 - 11.2025

Coordinated services to ensure alignment with individual Person-Centered Support Plans.

Monitored daily service delivery to meet each person's unique needs.

  • Ensured compliance with local, state, and federal guidelines and regulations.
  • Identified and resolved potential issues regarding care and service provision.
  • Developed and implemented individualized service plans in collaboration with families and support teams.
  • Provided training and supervision to staff to enhance service delivery effectiveness.
  • Performed administrative tasks including budgeting, planning, and reporting to Director.
  • Collaborated with professionals to deliver comprehensive care and support.

Alternative Day Program Manager

Riverside Resources INC
Leavenworth
03.2018 - 09.2024

Oversaw alternative day services for individuals with specialized or flexible support needs.

Customized plans and daily schedules aligned with person-centered goals.

• Advocated for individuals during team meetings and service plan discussions.

• Supported individuals in employment readiness, volunteering, recreation, and skill development.

• Maintained documentation, including attendance, progress tracking, and support notes.

Day Service Specialist

Riverside Resources INC
Leavenworth
10.2017 - 03.2018

Supported individuals in community activities, job readiness, and skill-building tasks.

Provided supervision, transportation, and engagement in community settings.

• Built supportive relationships with individuals and families.

Provided supervision, transportation, and engagement in community settings.
• Developed supportive relationships with individuals and families. Recorded behaviors, progress, changes in needs, and daily support. Documented behaviors, progress, changes in needs, and daily support. Assisted individuals in community activities, job readiness, and skill-building tasks. Provided supervision, transportation, and engagement in community settings.
• Developed supportive relationships with individuals and families. Recorded behaviors, progress, changes in needs, and daily support.

Residential Specialist

Riverside Resources INC
Leavenworth
10.2014 - 08.2015

• Supported adults with IDD in residential settings, promoting safety, health, and independence.

• Assisted with daily living skills, self-care, meal prep, transportation, and community involvement.

• Participated in early person-centered planning to help individuals identify goals and preferences.

• Recorded documentation, incidents, and communication logs according to standards.

• Collaborated with families, supervisors, and team members to ensure consistent support.

Education

Bachelor of Science - Applied Behavior Analysis

Ashford University
Clinton, OH
06-2014

Skills

  • Person-centered planning
  • Compliance monitoring
  • Individualized service plans
  • Staff training
  • Budget management
  • Program coordination
  • Community engagement
  • Family collaboration
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Documentation accuracy
  • Team building
  • Advocacy skills
  • Client assessment
  • Adaptive thinking
  • Cultural history
  • Curriculum design
  • Goal attainment
  • Goal setting
  • Crisis prevention intervention (CPI)
  • Decision-making
  • Heartsaver first aid CPR AED
  • Manage records
  • Attention to detail

Timeline

Day Program Manager

Riverside Resources INC
09.2024 - 11.2025

Alternative Day Program Manager

Riverside Resources INC
03.2018 - 09.2024

Day Service Specialist

Riverside Resources INC
10.2017 - 03.2018

Residential Specialist

Riverside Resources INC
10.2014 - 08.2015

Bachelor of Science - Applied Behavior Analysis

Ashford University
Tammy Woolverton