Tamole Lauina
Anchorage,AK
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Worker
BOP
ANCHORAGE, Alaska
03.2023 - 05.2024
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
Service Dog Trainer
BOP
Minneota, MANKATO
04.2022 - 10.2023
- Provided one-on-one training sessions for service dogs and their handlers to ensure proper behavior and safety.
- Assisted in the selection of suitable service dog candidates based on temperament, health, and overall suitability.
- Developed customized training plans for each service dog according to individual needs.
- Instructed clients on how to properly handle and care for their service dog while in public settings.
- Monitored progress of each service dog throughout the entire training process.
- Created positive reinforcement techniques such as clicker training to motivate and reward good behaviors.
- Troubleshot any issues that arose during the course of training or handling services.
- Utilized a variety of teaching methods such as verbal commands, hand signals, and body language cues to instruct service dogs with desired behaviors.
- Ensured compliance with applicable laws, regulations, ethical standards, policies, procedures. relating to animal welfare and safety.
- Maintained detailed records of all client interactions, progress reports, and observations related to each service dog's performance.
Housekeeping Supervisor
Lakefront Graphix Technology
Anchorage, Alaska
02.2017 - 08.2018
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Responded promptly to maintenance requests from guests or staff members.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Established effective communication between team members in order to foster a positive work environment.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Front Desk Receptionist
Hilton
ANCHORAGE, Alaska
01.2015 - 05.2017
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
GED -
Nine Star
730 A Street05-2024
Skills
- Warehouse Organization
- Material Handling
- Warehouse Operations
- Order Fulfillment
Languages
Samoan
Professional
Certification
- Serve Safe
- Cpr
Accomplishments
- Seeking safety
Timeline
Warehouse Worker
BOP
03.2023 - 05.2024
Service Dog Trainer
BOP
04.2022 - 10.2023
Housekeeping Supervisor
Lakefront Graphix Technology
02.2017 - 08.2018
Front Desk Receptionist
Hilton
01.2015 - 05.2017
GED -
Nine Star
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