Ta'Mon Wilks
San Diego,CA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrator Petty Officer
HSM-41
Coronado, CA
10.2023 - 06.2025
- Executed computer database and system analysis to maintain aircraft log books and records.
- Issued aircraft inspection and work orders to relevant work centers.
- Notified inspection departments of impending inspection dates for parts and aircraft.
- Maintained operations department flight and historical files for aircraft safety compliance.
- Tracked usage and time intervals between inspections and maintenance of aircraft parts.
- Ensured timely completion of Navy-assigned tasks ahead of deadlines.
- Facilitated maintenance for 42 aircraft in Navy possession through team collaboration.
- Conducted performance evaluations and recommended training programs for staff development.
IT Support Specialist | U.S. Navy – Administrative
Navy
Jacksonville, FL
06.2019 - 05.2025
- Delivered frontline IT support to over 150+ users, resolving hardware, software, and network issues in a fast-paced, high-security environment.
- Performed password resets, account unlocks, and user provisioning through Active Directory and enterprise ticketing systems.
- Diagnosed and resolved technical issues involving desktops, laptops, printers, CAC readers, and Microsoft Office applications.
- Managed user onboarding and offboarding processes, maintaining access permissions, and ensuring compliance with cybersecurity protocols.
- Logged and tracked service tickets using Remedy and other DoD-compliant platforms; ensured resolution within SLA timeframes.
- Conducted routine QA reviews on service tickets, identifying patterns, documenting resolutions, and improving help desk efficiency.
- Led quality assurance checks on administrative workflows, ensuring accuracy, compliance, and adherence to Navy and industry standards.
- Maintained and audited IT equipment inventory, ensuring accurate tracking and accountability for high-value assets.
- Trained junior personnel and end users on basic troubleshooting, secure handling of information, and system best practices.
- Ensured all technical support activities aligned with DoD cybersecurity policies and private sector best practices.
Aviation Maintenance Data Specialist
United States Navy
Bremerton, WA
11.2021 - 10.2023
- Prepared and maintained aircraft and maintenance-related correspondence, ensuring compliance with directives.
- Maintained flight and historical files for operations department, ensuring aircraft safety for flight.
- Executed data entry and retrieval functions for aircraft record keeping to enhance accuracy.
- Conducted computer database analysis to maintain aircraft and engine log books effectively.
- Inputted, verified, and validated aircraft history, operation, maintenance, and configuration data.
- Managed automated communications system to ensure correct message distribution to customers.
- Created automated reports from large datasets for senior management review and decision-making.
- Trained personnel on data entry procedures to improve overall data quality.
Program Manager
Navy
Jacksonville, FL
06.2018 - 11.2021
- Conducted monthly meetings with MALS-16 squadrons and work centers to ensure timely gear turnover.
- Monitored shipping and receiving processes, tracking costs and availability of calibrated gear.
- Picked up overdue gear from units to maintain compliance with timelines.
- Developed comprehensive program management plans, integrating risk mitigation strategies.
- Facilitated change management processes to support stakeholders during transitions.
- Managed program documentation, including reports and presentations for stakeholder reviews.
- Oversaw program financial performance, implementing cost-control measures to adhere to budgets.
- Organized events to enhance awareness of organizational initiatives and foster community engagement.
Education
Production Controller
Navy
Lemoore, CA08-2023
Central Publications Manager
Navy CTPL
Bremerton, WA04-2022
Cyber Security
Navy
Chicago, IL03-2019
EPA CERT - HVAC
Fortis College
Mobile, AL08-2017
High School Diploma -
Mattie T Blount Highschool
Mobile, AL05-2013
Skills
- Analytical problem solving
- Database management
- Time optimization
- Communication and collaboration
- Microsoft Office proficiency
- Logistics strategy
- Inventory control
- Document management expertise
- Project leadership
- Regulatory compliance
- Performance evaluation and training
- Operational efficiency
- Resource allocation
- Quality control initiatives
- Project management skills
- Data analysis techniques
- Aircraft maintenance expertise
- Team collaboration skills
- Effective communication strategies
- Problem-solving skills
- Time management techniques
- Training development strategies
- Performance management practices
- Staff management skills
- Task delegation strategies
- Quality assurance processes
- Office administration support
- Administrative improvements
- Program leadership skills
- Process improvement strategies
- Report generation expertise
- Data analysis
- IT support
- Aircraft maintenance
- Inventory management
- Team collaboration
- Service ticketing
- Employee supervision
- Quality assurance
- Technical troubleshooting
- Records management
- Help desk tickets
- Leadership
- Administrative support
- Team building and leadership
- Meeting facilitation
- Orientation and training
- Staff management
- Technical documentation
- Office administration
- Task delegation
- Report generation
- Personable and approachable
- Decision-making
- Strategic planning
- Honest and ethical
- Verbal and written communication
- Workflow optimization
- Program leadership
- Conflict resolution
Certification
Secret Clearance, 12/01/18, 12/01/28
Languages
English
Professional
References
References available upon request.
Timeline
Administrator Petty Officer
HSM-41
10.2023 - 06.2025
Aviation Maintenance Data Specialist
United States Navy
11.2021 - 10.2023
IT Support Specialist | U.S. Navy – Administrative
Navy
06.2019 - 05.2025
Program Manager
Navy
06.2018 - 11.2021
Production Controller
Navy
Central Publications Manager
Navy CTPL
Cyber Security
Navy
EPA CERT - HVAC
Fortis College
High School Diploma -
Mattie T Blount Highschool
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