Danaris Richardson
Sugar Hill,GA
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Best Buy Inc
02.2021 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Order Selector
Publix Distribution
07.2020 - 09.2020
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
Replenisher
Animal Supply Company
02.2018 - 04.2020
- Ensured accurate pricing and labeling of products, minimizing errors and ensuring a seamless shopping experience for customers.
- Supported storewide sales events and promotions by ensuring adequate stock levels of promotional items and timely replenishment of sold-out products.
- Assisted in training new team members on replenishment procedures, contributing to a well-equipped workforce.
- Promoted a safe working environment by adhering to safety guidelines during all replenishment activities.
- Contributed to positive customer experiences by promptly addressing inquiries related to inventory or product location within the store.
- Facilitated smooth communication between various departments, fostering teamwork towards common goals in meeting replenishment targets.
- Supported loss prevention efforts by diligently reporting discrepancies or suspicious activities to store management.
Order Selector
Progressive Lighting Inc.
06.2014 - 12.2017
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Checked inventory and selected products from specific locations based upon availability.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Loader and Unloader
Kinko's Glass Co.
03.2011 - 05.2014
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Lifted and slid packages weighing up to 50lbs pounds on conveyor belts to transport items.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL05.2004
Skills
- Positive Attitude
- Customer Service
- Attention to Detail
- Time Management
- Punctual and Reliable
- Dependable and reliable
- Time management skills
- Loading and unloading
- Heavy Lifting
- Order picking and processing
- Stocking and Inventory
- Delivery Scheduling
- Forklift Operation
- Shipping and packaging
- Complex Problem-Solving
- Order Verification
- Equipment Operation
- Heavy hauling
- Dependability and Honesty
- Communication and Interpersonal Skills
- Customer Relationships
- Ability to Lift 50 Pounds
- Strong Working Relationships
- Customer Support
- Customer-Oriented
- Basic Math Skills
- Warehouse Operations
- Order Processing
- Load Safety
- Teamwork and Collaboration
Timeline
Delivery Driver
Best Buy Inc
02.2021 - 04.2024
Order Selector
Publix Distribution
07.2020 - 09.2020
Replenisher
Animal Supply Company
02.2018 - 04.2020
Order Selector
Progressive Lighting Inc.
06.2014 - 12.2017
Loader and Unloader
Kinko's Glass Co.
03.2011 - 05.2014
High School Diploma -
Winter Haven Senior High School