Tamra Diehl
Burley,ID
Summary
Friendly and dependable with positive attitude and strong communication skills. Possesses knowledge of food and safety and customer service, with skills in handling transactions and maintaining inventory. Capable of creating welcoming environment and ensuring customer satisfaction.
Overview
10
10
years of professional experience
Work History
Event Laborer
Square One Solutions
04.2015 - 09.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Cocktail Server
Hobey's Casino and Restaurant
09.2015 - 01.2016
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Housekeeper
Reno Harrahs Spa and Casino
03.2015 - 07.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Concessions Attendant, Surver
Levy Restaurants
06.2013 - 09.2013
- Maintained a clean and organized concessions area, ensuring a positive environment for patrons.
- Ensured compliance with food safety regulations through regular inspections and staff training, minimizing the risk of health code violations.
- Assisted in the training of new staff members, contributing to an effective and knowledgeable team atmosphere.
Movie Theater Attendant
Sparks Century Movie Theater
06.2006 - 08.2006
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
Education
High School Diploma -
Washoe High School
Reno, NV06-2008
Skills
- Willingness to learn
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Efficient multitasking
Timeline
Cocktail Server
Hobey's Casino and Restaurant
09.2015 - 01.2016
Event Laborer
Square One Solutions
04.2015 - 09.2016
Housekeeper
Reno Harrahs Spa and Casino
03.2015 - 07.2015
Concessions Attendant, Surver
Levy Restaurants
06.2013 - 09.2013
Movie Theater Attendant
Sparks Century Movie Theater
06.2006 - 08.2006
High School Diploma -
Washoe High School
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