Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tamra Hofeldt

Columbia Falls,MT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Restaurant Busser/Dishwasher

Gunsight Bar & Grill
Columbia Falls, MT
05.2024 - Current
  • Responded promptly to customer inquiries related to menu items or services offered.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Stocked ice bins with fresh ice cubes throughout the day as needed.
  • Transported filled bus tubs to kitchen dishwashing area.
  • Washed dishes and disposed of trash in designated receptacles.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Communicated with kitchen staff regarding any special orders or requests from guests.

Commercial Carpet Cleaning

Owner
Columbia Falls, MT
05.2017 - Current
  • Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
  • Moved furniture and other items from the area being cleaned.
  • Rinsed carpet with an appropriate solution for spot removal.
  • Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
  • Performed pre-cleaning inspections of customer premises to determine type of carpet or upholstery fabric that needs to be cleaned.
  • Utilized special spotting agents and equipment to treat tough spots or stains in carpets.
  • Monitored inventory levels of supplies needed for each job site visit.
  • Ensured all tools were properly maintained according to manufacturer instructions.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.

Comfort Station Specialist

Iron Horse Golf Course
Whitefish, MT
06.2024 - 10.2024
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated excellent multitasking abilities while performing various duties simultaneously.

Bartender

Great Northern Bar & Grill
Whitefish, MT
04.2005 - 10.2015
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Managed accurate bar tabs and processed cash and credit card transactions.

Education

High School Diploma -

The University of Montana
Missoula, MT
05-1995

Skills

  • Highly reliable
  • Customer service expertise
  • Safety awareness
  • Cleaning and sanitizing

References

References available upon request.

Timeline

Comfort Station Specialist

Iron Horse Golf Course
06.2024 - 10.2024

Restaurant Busser/Dishwasher

Gunsight Bar & Grill
05.2024 - Current

Commercial Carpet Cleaning

Owner
05.2017 - Current

Bartender

Great Northern Bar & Grill
04.2005 - 10.2015

High School Diploma -

The University of Montana

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Tamra Hofeldt