Tamra Jackson
Philadelphia,PA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient clerical assistant well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
17
17
years of professional experience
Work History
Volunteer Clerical Assistant
Careerlink
01.2022 - Current
- Cultivated a welcoming atmosphere for job seekers through mentorship and guidance, fostering a sense of belonging within the organization.
- Improved workflow processes through regular review and updating of procedural documentation.
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Contributed to a positive work environment by collaborating effectively with colleagues on various projects.
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Managed incoming calls and directed inquiries to appropriate staff members, resulting in effective communication within the organization.
- Provided exceptional customer service to visitors, addressing concerns and providing necessary information with professionalism.
- Utilized strong attention to detail when proofreading documents, catching errors before finalization and distribution.
Security Officer
Colonial
01.2018 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Home Care Assistant
Sarah Care
01.2015 - 01.2018
- Assisted with activities of daily living needs and administered medications
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promoted continuity of care by maintaining detailed records on client progress and communicating updates within the care team.
- Assisted clients with mobility challenges, enabling them to maintain a sense of independence.
- Handled emergency situations effectively by providing timely and appropriate interventions, ensuring the safety and well-being of clients.
- Escorted to and from appointments
- Provided emotional support and companionship.
Security
Potter House Mansion
01.2014 - 01.2015
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Monitored video screens and maintained telephone logs.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Child Care Assistant
Lilly Robinson Day Care Center
01.2008 - 01.2010
- Assisted lead teacher with implanting daily lesson plans
- Read stories and engaged children in recreational activities.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier
Checkers
01.2008 - 01.2010
- Greeted guests and processed orders
- Used deep fryer to prepare menu items
- Restocked supplies and maintained a clean and orderly work station
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Housekeeping Certification -
OIC Philadelphia
Philadelphia, PA01.2015
Diploma -
Overbrook High School
Philadelphia, PA01.2007
Skills
- Scheduling appointments
- Document Preparation
- File Management
- Customer Service
- Data Entry
- Office Management
- Documentation And Reporting
- Verbal Communication
Timeline
Volunteer Clerical Assistant
Careerlink
01.2022 - Current
Security Officer
Colonial
01.2018 - 01.2022
Home Care Assistant
Sarah Care
01.2015 - 01.2018
Security
Potter House Mansion
01.2014 - 01.2015
Child Care Assistant
Lilly Robinson Day Care Center
01.2008 - 01.2010
Cashier
Checkers
01.2008 - 01.2010
Housekeeping Certification -
OIC Philadelphia
Diploma -
Overbrook High School
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