Summary
Overview
Work History
Education
Skills
Timeline
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Tamra Questa

Summary

Punctual and dedicated Driver Helper skilled at moving, loading and securing items for daily deliveries. Hardworking and team-oriented employee

Overview

25
25
years of professional experience

Work History

UPS Driver Helper

UPS
10.2020 - 12.2020
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.

Customer Care Representative

VSP
10.1995 - 01.2016
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined call response times for improved customer experience through effective communication techniques.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Contributed to team success, consistently achieving call center performance metrics.

Education

High School Diploma -

Cordova High School
Rancho Cordova, CA

State Of California Cosmetology - Hair Design, Manicure-pedicure. Facial & Massage

Salvador's College of Cosmetology
Sacramento, NM

FAA Certified Flight Attendant - Flight Attendant

American Airlines
Fort Worth, TX

Skills

  • Package Handling
  • Driver Assistance

Timeline

UPS Driver Helper

UPS
10.2020 - 12.2020

Customer Care Representative

VSP
10.1995 - 01.2016

High School Diploma -

Cordova High School

State Of California Cosmetology - Hair Design, Manicure-pedicure. Facial & Massage

Salvador's College of Cosmetology

FAA Certified Flight Attendant - Flight Attendant

American Airlines

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Tamra Questa