Tamra Questa
Summary
Punctual and dedicated Driver Helper skilled at moving, loading and securing items for daily deliveries. Hardworking and team-oriented employee
Overview
25
25
years of professional experience
Work History
UPS Driver Helper
UPS
Rancho Cordova
10.2020 - 12.2020
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
Customer Care Representative
VSP
3333 Quality Dr Rancho Cordova CA 95670
10.1995 - 01.2016
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Contributed to team success, consistently achieving call center performance metrics.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CAState Of California Cosmetology - Hair Design, Manicure-pedicure. Facial & Massage
Salvador's College of Cosmetology
Sacramento, NMFAA Certified Flight Attendant - Flight Attendant
American Airlines
Fort Worth, TXSkills
- Package Handling
- Driver Assistance
Timeline
UPS Driver Helper
UPS
10.2020 - 12.2020
Customer Care Representative
VSP
10.1995 - 01.2016
High School Diploma -
Cordova High School
State Of California Cosmetology - Hair Design, Manicure-pedicure. Facial & Massage
Salvador's College of Cosmetology
FAA Certified Flight Attendant - Flight Attendant
American Airlines