Summary
Overview
Work History
Education
Skills
Timeline
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TAMRA L MAHLOCH

Milwaukee

Summary

Dynamic and compassionate professional with extensive experience in patient care at Ilife, skilled in medication administration and care plan development. Proven ability to provide exceptional emotional support while maintaining confidentiality. Adept at fostering positive relationships and ensuring compliance with safety protocols, enhancing overall patient satisfaction and well-being.

Overview

9
9
years of professional experience

Work History

Home Health Aide

Ilife
MILWAUKEE
02.2018 - Current
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided emotional support and companionship to patients.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.

WAREHOUSE ASSOCIATE

Amazon
Phoenix
10.2024 - 05.2025
  • Labeled containers correctly for product identification purposes.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.

Customer Service Representative

Johnson Brothers Liquor Company
MILWAUKEE
08.2021 - 12.2023
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

MEDICINE ADMINISTER

HETITAGE SENIOR LIVING
Milwaukee
10.2016 - 02.2021
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

SOUTH DIVISION
Milwaukee, WI
06-2007

Skills

  • Patient care
  • Medication administration
  • Care plan development
  • Vital signs monitoring
  • Personal hygiene assistance
  • Customer service

Timeline

WAREHOUSE ASSOCIATE

Amazon
10.2024 - 05.2025

Customer Service Representative

Johnson Brothers Liquor Company
08.2021 - 12.2023

Home Health Aide

Ilife
02.2018 - Current

MEDICINE ADMINISTER

HETITAGE SENIOR LIVING
10.2016 - 02.2021

High School Diploma -

SOUTH DIVISION