TAMSIR TALL
RALEIGH,North Carolina
Summary
Dynamic sales leader with a proven track record at Anderson Auto Group, adept in sales strategy development and objection handling. Excelled in building client relationships and enhancing satisfaction, achieving significant repeat business. Skilled in bilingual communication and team collaboration, consistently exceeding sales targets through strategic planning and customer-focused solutions.
Sales professional with proven track record in driving revenue growth and building strong client relationships. Well-versed in strategic selling, negotiation, and market analysis. Known for fostering team collaboration and adaptability in dynamic environments. Demonstrates strong communication, analytical, and problem-solving skills, consistently delivering impactful results.
Diligent professional with solid foundation in sales and proven history of exceeding targets through strategic client engagement. Adept at identifying customer needs and fostering long-term relationships to drive repeat business. Demonstrated effectiveness in negotiation and closing deals, enhancing team performance and contributing to overall sales success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Professional
Anderson Auto Group
08.2022 - Current
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess needs and propose optimal solutions.
- Present products and make recommendations based on needs assessment.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Guide customers through the entire selling process
Sales Coordinator
Carmax Auto Superstore
05.2012 - 08.2022
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Helping sales team and business office closing contract
- Make sure all documents are with state and federal regulations
Area Manager of Operations
Infinite Communications
07.2007 - 05.2012
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Working closely with project managers on a daily basis to ensure all work orders are completed and closed for proper billing.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
Field Supervisor
Prince Telecommunications
11.2000 - 07.2007
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Team Leader
Oxford University Press, ANZ
11.1997 - 11.2000
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Shift Leader
SONACOS
08.1996 - 10.1997
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily production handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Science - Technology Education
University Cheikh Anta Diop
Dakar Senegal06-1996
Skills
- Objection handling
- Sales expertise
- Point of sale operation
- Sales strategy development
- Sales and marketing strategies
- Bilingual (English, French)
- Client presentations
- Deal structuring
- Sales consultation
- Lead prospecting
- Closing talents
Accomplishments
- Supervised team of 25 staff members.
- Managed over 40 opportunities per month.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Sales Professional (CSP)
- Project Management Professional (PMP)
- North Carolina Driver's License
- Forklift Certification
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Sales Professional
Anderson Auto Group
08.2022 - Current
Sales Coordinator
Carmax Auto Superstore
05.2012 - 08.2022
Area Manager of Operations
Infinite Communications
07.2007 - 05.2012
Field Supervisor
Prince Telecommunications
11.2000 - 07.2007
Team Leader
Oxford University Press, ANZ
11.1997 - 11.2000
Shift Leader
SONACOS
08.1996 - 10.1997
Associate of Science - Technology Education
University Cheikh Anta Diop
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