Strategic leader with expertise in driving organizational growth and innovation. Proven track record in developing and executing high-impact strategies, fostering team cooperation, and navigating complex business landscapes. Highly adaptable, excelling in collaborative environments and consistently delivering measurable results. Experienced with strategic planning, business development, and change management. Track record of leading cross-functional teams to achieve strategic objectives and enhance operational efficiencies. Dedicated to building and leading talented and motivated individuals. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PMO Program Manager
Montana Department of Transportation
01.2021 - Current
Devised IT strategic plans in coordination with executive leadership to drive business growth through effective selection and project execution.
Spearheaded process standardization efforts across various departments, leading to increased operational efficiency.
Established a strong PMO team by recruiting, hiring, and mentoring top talent.
Improved and automated IT Governance process and IT Portfolio Management processes.
Promoted knowledge sharing at MDT through regular workshops, trainings, and seminars on best practices in project management methodologies.
Designed internal dashboard for at-a-glance IT Portfolio and project status reporting.
Implemented a continuous improvement culture within the PMO, fostering innovation and growth.
Build strategic relationships with internal and external partners to drive improvements towards accomplishing organizational strategic objectives.
Collaborated with senior management to identify new opportunities for process improvement initiatives within the organization.
Represent the PMO with elected and public officials, the community, and private citizens.
Provided supported during legislative session.
Managed the implementation of large-scale initiatives, driving efficiency and cost savings.
Facilitated change management activities to support successful project implementation and adoption.
Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
Acting HROS Administrator
Montana Department of Transportation
02.2024 - 07.2024
Established effective communication channels between HR and other divisions & districts, fostering collaboration and improving overall organizational effectiveness.
Collaborated effectively with senior leadership in strategic planning efforts related to workforce needs based on department annual plan and organizational objectives.
Oversaw labor relations, maintaining compliance with relevant laws and regulations while working closely with union representatives.
Improved employee morale through regular engagement activities, fostering a positive work environment.
Handled employee relations issues professionally, mediating conflicts to reach mutually beneficial resolutions when necessary.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Handled sensitive information discreetly, maintaining strict confidentiality at all times.
Managed other HR staff and oversaw completion of tasks and initiatives.
Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Instructed senior leaders on appropriate employee corrective steps.
Discovered and resolved complex employee issues that affected management and business decisions.
Reduced process gaps while supervising employees to achieve optimal productivity.
Improved relationships and rebuilt trust with Department of Administration, Human Resources division.
Acting Chief Information Officer
Montana Department of Transportation
05.2023 - 09.2024
Led digital transformation initiatives to modernize business processes and improve overall efficiency.
Championed change management efforts to drive successful implementation of new technologies or processes throughout organization.
Fostered cross-functional collaboration by building relationships between IT professionals and stakeholders across organization.
Streamlined IT operations by consolidating systems and implementing process improvements.
Evaluated emerging technologies to identify potential business value for adoption within agency's strategic roadmap.
Polled agency executive leadership team, administrators and bureau chiefs to assess current and projected IT needs.
Created long-range IT plan to support projected growth and requirements for added capacity.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Aligned IT solutions and deliverables with company strategic vision.
Determined best methods for IT to support key business objectives.
Communicated business performance, forecasts and strategies to investors and shareholders.
PM Supervisor, Information Services Division
Montana Department of Transportation
01.2019 - 01.2021
Fostered culture of innovation and creativity within Project Management Office team and across agency, leading to improved problem-solving capabilities and enhanced outcomes.
Oversaw development of detailed budgets for each project phase; closely monitored expenses against planned estimates.
Reduced project risks by conducting thorough risk assessments and implementing mitigation strategies.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Ensured project alignment with organizational goals through regular synchronization meetings and strategy discussions.
Coached business and technology leaders with articulating business needs and new ideas.
Forecasted, reported, and planned for future resource capacity needs.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
IT Project Manager, Business Operations Bureau
Montana Department of Transportation
01.2016 - 01.2019
Established IT Governance process at MDT by implementing Portfolio Management methodology, processes, and tools.
Managed several multi-million dollar, high-priority IT project implementation efforts to meet business needs
Facilitated monthly Information Services Division work and resource planning meetings; assisted with strategic planning, estimations, and forecasting of future project resource needs.
Managed and directed several cross functional teams across various MDT divisions.
Advised MDT business areas in compliance with state procurement process; contract review, drafting and review of RFIs and RFPs, vendor scope of work review to ensure successful outcomes.
Directed business owners to establish change control processes during software implementations.
Initiated ongoing review and update efforts to project management policies and procedures.
Managed project resources across MDT divisions and other state agencies.
Assisted in Legislative Finance Committee reporting.
Conducted business analysis, gathered requirements, performed solution review, and provided findings and recommendations to the business as part of a scoping effort.
Implemented business intelligence solutions to increase operational efficiency.
Senior Project Manager, Project Management Office
Cognizant Technology Solutions
01.2014 - 01.2016
Managed the Project Management Office and lead the team for $60 million dollar Medicaid Management Information System implementation.
Created and managed complex project work plans and schedules in Microsoft Project for over 20 concurrent projects.
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Developed PMO functions, project deliverables and reported on project progress.
Interacted with senior management and the client concerning functional areas, client facing sessions, project deliverables, and project tools.
Developed required resource roles and responsibilities within the PMO.
Built client deliverables pursuant to RFP requirements and deliverables expectation criteria.
Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
Project Analyst, Project Management Office
Cognizant Technology Solutions
01.2013 - 01.2014
Facilitated client facing requirements and detailed design review sessions.
Developed project processes and provided trainings to the software development teams.
Developed project wide training plan.
Worked with client and internal teams to create deliverables expectation document in line with contract requirements.
Administered change management process and oversaw change requests.
Mentored and lead functional team on design process
Coordinated and directed offshore and remote teams with up to 30 team members.
Configured and managed project toolsets (DOORS, RQM, JIRA, SharePoint, BlueWorks).
Project Coordinator, Project Management Office
Xerox
01.2012 - 01.2013
Kept project deliverables on schedule by managing deadlines and adjusting workflows.
Liaised between stakeholders to facilitate communication and keep appropriate parties updated on project developments.
Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
Facilitated training sessions on project management software, increasing team competency and efficiency in task management.
Education
Bachelor of Science - Business Administration, Business Management, Entrepreneurship
Montana State University
Bozeman, MT
Skills
Strategic planning & execution
Project & program management
Change Management
Relationship building
Innovative thinking
Creative problem-solving
Leadership development
Coaching and mentoring
Data-driven decision making
Business Process Reengineering
Verbal and written communication
Certification
Project Management Professional certification, 2021
MDT’s Management Development Training certification, 2018
State of Montana Procurement and Contract Administration trainings, 2019
Jira, Confluence and Portfolio for Jira trainings, 2018-2019
Organizational Change Management training, 2020
Timeline
Acting HROS Administrator
Montana Department of Transportation
02.2024 - 07.2024
Acting Chief Information Officer
Montana Department of Transportation
05.2023 - 09.2024
PMO Program Manager
Montana Department of Transportation
01.2021 - Current
PM Supervisor, Information Services Division
Montana Department of Transportation
01.2019 - 01.2021
IT Project Manager, Business Operations Bureau
Montana Department of Transportation
01.2016 - 01.2019
Senior Project Manager, Project Management Office
Cognizant Technology Solutions
01.2014 - 01.2016
Project Analyst, Project Management Office
Cognizant Technology Solutions
01.2013 - 01.2014
Project Coordinator, Project Management Office
Xerox
01.2012 - 01.2013
Bachelor of Science - Business Administration, Business Management, Entrepreneurship
Montana State University
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