Dynamic and results-driven professional with extensive experience at Foot Locker, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Recognized for maintaining visual merchandising standards and fostering strong customer relationships, contributing to increased sales and repeat business.
Overview
1
1
year of professional experience
Work History
Cashier
Foot Locker
10.2024 - 08.2025
Processed customer transactions efficiently using point-of-sale systems
Maintained accurate cash drawer and balanced registers at shift end
Provided exceptional customer service, resolving inquiries and issues promptly
Assisted in stocking shelves and organizing merchandise displays
Followed safety protocols to ensure a secure shopping environment
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
American Eagle Outfitters, Inc
03.2024 - 05.2024
Assisted customers in selecting merchandise, enhancing overall shopping experience.
Maintained visual merchandising standards to promote brand image and product visibility.
Processed transactions efficiently, ensuring accuracy and customer satisfaction.
Collaborated with team members to achieve daily sales goals and improve store performance.
Provided product knowledge support to customers, fostering informed purchasing decisions.
Adapted quickly to new promotions and seasonal changes in merchandise offerings.
Engaged in training sessions to develop skills and knowledge of products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Education
No Degree -
Norfolk State University
Norfolk, Virginia, VA
05-2029
High School Diploma -
Foundation Collegiate Academy
Trenton, NJ
06-2025
Skills
Customer transactions
Cash handling
Point-of-sale operation
Customer service
Merchandise organization
Visual merchandising
Product knowledge support
Stocking shelves
Flexible scheduling
Transaction accuracy
Customer relationship building
Money handling
Reliability and punctuality
Cash handling and management
Accomplishments
Being President of a honorable group named Black Student Union