Tamya Thomas
Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Red Lobster
03.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
Host
Applebee's
03.2023 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Server
Applebees
06.2023 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Customer Service Cashier
Home Depot
01.2022 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Rubios Costal Grill
07.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs..
Grill Team Crew Member
Chipotle
01.2020 - 07.2020
- Maintained clean and organized workspace to prevent cross-contamination of food.
- Trained new personnel on safe handling procedures for raw foods.
- Utilized kitchen thermometer to verify properly cooked food to prevent illnesses in customers.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Provided support to crew members, facilitating quick food preparation and delivery.
Cashier Team Lead
McDonald's
01.2019 - 12.2020
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
Victoria Secret
06.2018 - 12.2019
- Maintained neat, organized stockroom free of hazards.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Forever 21
01.2016 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Associate - Medical Assisting
Unitek College
Sacramento, CA07.2024
High School Diploma -
Inderkum High School
Sacramento, CA05.2020
Skills
- Documenting Sessions
- Loyalty Building
- Public Health
- Gym
- Corporate Communications
- Public and Media Relations
- Visual Merchandising
- Team Goals
- Health Care System
- Quality Assessments
- Flexibility
- Detail Oriented
- Customer Service
- Money Handling
- Food Handler Certification
- CPR Certified
- Safety Training
- Leadership
Certification
- Rancho Cucamonga,CA,American Heart Association -09-27-23
Languages
Finnish
Limited Working
Timeline
To-Go Specialist
Red Lobster
03.2024 - Current
Server
Applebees
06.2023 - 03.2024
Host
Applebee's
03.2023 - 06.2023
Customer Service Cashier
Home Depot
01.2022 - 09.2022
Cashier
Rubios Costal Grill
07.2020 - 11.2021
Grill Team Crew Member
Chipotle
01.2020 - 07.2020
Cashier Team Lead
McDonald's
01.2019 - 12.2020
Sales Associate
Victoria Secret
06.2018 - 12.2019
Cashier
Forever 21
01.2016 - 11.2017
Associate - Medical Assisting
Unitek College
High School Diploma -
Inderkum High School
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