Tamyiya Jack
Summary
Proven professional with a background in assembly line production at Lennox International and customer service at Walmart, adept in safety procedures and conflict resolution. Excelled in maintaining workplace cleanliness and enhancing customer satisfaction. Skilled in Microsoft Excel and active listening, consistently met production targets, and effectively managed high-stress situations, contributing to a safer and more efficient work environment.
Overview
4
4
years of professional experience
Work History
Assembly Line Production Worker
Lennox International
01.2022 - 05.2024
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
Customer Service Representative
Walmart
11.2019 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, while communicating with other departments to address concerns.
- Handled customers complaints and find solutions to resolve issues.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05-2021
Skills
- Safety procedures
- Hand-eye coordination
- Workplace cleanliness
- Quality control analysis
- Customer service
- Active listening
- Data entry
- Critical thinking
- Conflict resolution
- Microsoft Excel
- Payment processing
- Data collection
Timeline
Assembly Line Production Worker
Lennox International
01.2022 - 05.2024
Customer Service Representative
Walmart
11.2019 - 06.2021
High School Diploma -
Watson Chapel High School