Tamyra Fowler
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new fields where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Manger
Sparkles Family Fun Center
04.2021 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Certified Ride Operator
Six Flags Over GA
07.2019 - 03.2021
- Enhanced customer satisfaction by addressing concerns and providing prompt assistance to guests.
- Contributed to positive park atmosphere by engaging with guests professionally, fostering an enjoyable experience for all visitors.
- Assisted with ride maintenance, identifying potential issues and coordinating with the maintenance team for timely repairs.
- Maintained a clean and organized work environment, ensuring optimal ride operation efficiency.
- Balanced multiple responsibilities simultaneously while maintaining a keen focus on guest satisfaction rates throughout each shift.
- Demonstrated a strong commitment to continuous improvement, proactively seeking feedback and incorporating suggestions for enhancing the guest experience.
- Managed high-pressure situations effectively, calmly handling emergency situations according to established protocols.
- Increased overall park enjoyment by offering friendly and informative interactions regarding attraction details and policies.
- Conducted thorough daily inspections of rides to guarantee proper functioning and compliance with regulatory standards.
- Adhered strictly to company dress code policy at all times, contributing positively towards overall professionalism within the team.
- Quickly resolved technical malfunctions by collaborating closely with maintenance teams for immediate intervention.
- Ensured guest safety by diligently checking ride restraints and monitoring ride operations.
- Participated in ongoing training sessions to stay up-to-date on industry best practices and maintain certification requirements.
- Trained new recreation attendants on safety procedures and customer service tactics.
Education
Associate of Science - Psychology
Albany State University
Albany, GA12-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Relationship building
- Staff development
- Policy implementation
- Adaptability and flexibility
- Positive attitude
Languages
English
Full Professional
Timeline
Manger
Sparkles Family Fun Center
04.2021 - 09.2024
Certified Ride Operator
Six Flags Over GA
07.2019 - 03.2021
Associate of Science - Psychology
Albany State University
Similar Profiles
Torey StarlingTorey Starling
Floor Manager (part Time) at Sparkles Family Fun CenterFloor Manager (part Time) at Sparkles Family Fun Center
Jayda WrightJayda Wright
Manager at Sparkles Family Fun CenterManager at Sparkles Family Fun Center
Skyler WilsonSkyler Wilson
Food Service Worker at Sparkles Family Fun CenterFood Service Worker at Sparkles Family Fun Center