Tamyra Robinson

• Enhanced patient care by developing and implementing individualized care plans.
• Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
• Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
• Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
• Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
• Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
• Collaborated with insurance providers to secure authorization for necessary services, maximizing patients'' benefits coverage.
• Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
• Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
• Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
• Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
• Educated clients and families on community resources, treatment options and health care services to better manage conditions.
• Participated in team meetings and trainings to stay updated on best practices and new developments in care management.

• Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Maintain 24/7 availability to assigned families via agency cell phone.

• Maintain flexible schedule to conduct sessions according to the families' needs, which can include mornings, afternoons, evenings, nights and weekends.
• Teaching crisis management skills to families to enhance their understanding of how to resolve crisis.
• Assess risk and structure interventions with families to assure safety of families as well as self.
• Maintain an awareness of community resources to assist families with referral and linkage to appropriate services and supports.
• Support and represent families with school, court, and other social service organizations, while teaching families to advocate for themselves.

Attend and actively participate in all required meetings: case conference, team meetings, individual supervision, in-house trainings, and agency/program activities

• Enhanced residents'' quality of life by developing and implementing individualized care plans.
• Ensured a safe and nurturing environment for group home residents through careful supervision and monitoring.
• Improved staff performance by providing ongoing training, coaching, and mentoring.
• Streamlined daily operations with efficient scheduling, task delegation, and resource allocation.
• Promoted resident independence by offering guidance on daily living skills and goal setting.
• Implemented behavior management strategies for positive outcomes in challenging situations.
• Maintained compliance with state regulations through thorough record-keeping, documentation, and reporting.
• Facilitated communication between residents, families, and community agencies to provide comprehensive support services.
• Organized entertaining recreational activities for home while staying within budget.

Directly observe clients during shift to ensure safety of all clients and facility
· Observe the self-administration of client medication
· Monitor clients for activities such as a recreation, sporting events, etc.
· Collect, store, and document urine drug screens in accordance to the organizational policy
· Facilitate psycho-education groups as directed by supervisor
· Accompany and monitor clients for outside movement, including driving of agency vehicle (if approved).
· Conduct random facility tours to ensure safety and conformance with program rules and search for contraband.
· Document all incidents via IH Incident Report by end of shift
· Screen clients upon return from offsite movements, or when deemed necessary by supervisor
· Implement daily activity schedule, ensure all assigned activities are conducted on time and directly supervised,
ensure all in-house visits are supervised by staff, monitor self-administration of medication, and report all
deviations to the schedule to supervisor
· Document all services in EHR (groups, recreation, self-help meetings, UDS collection, incidents, case
managements, etc.)