Tana Davisson
Gainesville,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking and detail-oriented team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dedicated, offering keen attention to detail and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments. Eager to help achieve company goals and visions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Registration Representative
Mon Health Medical Center
08.2019 - 11.2023
- Maintained organized and up-to-date files to facilitate retrieval. Provided medical facility with the most recent insurance information for patients,seeing that insurance is billed through the correct avenues and departments. Maintained a positive and upbeat attitude when interacting with patients, clients and staff. Answered all calls and scheduled appointments and made arrangements for patients and drug reps.
- Offered support, whether it be emotional or professional to all of our patients. Provided assistance to other departments as needed, such as covering other staff for holidays or appointments they may need to attend. Working for other departments if they were short staffed. Moved very fluidly through clinics and hospital, as needed.
Home Health Aide
Self-employed
10.2016 - 08.2019
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Administrative Assistant/Home Health Aide Supervisor
ARC Of Harrison County
08.2013 - 10.2016
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
Executive Assistant/Home Health Aide
Shady Oaks Personal Care Home
08.2000 - 05.2010
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Filed paperwork and organized computer-based information.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2021
High School Diploma -
Liberty High School
Clarksburg, WV05.2000
Skills
- Data Entry
- Electronic Recordkeeping
- Transfer Coordination
- Eligibility Determination
- Insurance Verification
- Appointment Scheduling
- Patient Relations
- Payment Collection
- Excellent Communication
- Healthcare Industry Understanding
- Computer Literacy
- Multitasking Capabilities
Certification
- Healthcare Management Certification
- BLS (CPR/First Aid) Certified
Timeline
Patient Registration Representative
Mon Health Medical Center
08.2019 - 11.2023
Home Health Aide
Self-employed
10.2016 - 08.2019
Administrative Assistant/Home Health Aide Supervisor
ARC Of Harrison County
08.2013 - 10.2016
Executive Assistant/Home Health Aide
Shady Oaks Personal Care Home
08.2000 - 05.2010
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater
High School Diploma -
Liberty High School
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