Taïna Gabriel
Bridgewater
Summary
Dedicated and reliable registered nurse actively seeking growth and hands-on experience. Valuable healthcare background shaped through role as Certified Nursing Assistant and various clinical rotations. Continuously honed patient care skills while working alongside experienced registered nurses and physicians. Sets apart with ability to connect with patients on a personal level and meticulous attention to detail. Strong work ethic and enthusiastic about expanding skill set as valuable member of clinical team.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Security Officer
NESCTC Security Agency LLC
- Welcome customers; secure premises and personnel by patrolling property; monitor and surveillance of equipment; inspect the buildings, equipment, and access points that permit entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; inform violators of policy and procedures; and restrain trespassers
Sales Associate/Stocker
Whole Foods Market
11.2019 - Current
- Shopping for customers when needed
- Assist customers when necessary
- Stock items on shelves
CNA - Certified Nursing Assistant
The Boston Home Inc.
11.2020 - 07.2024
Customer Service Representative
Connect America
02.2021 - 01.2024
- Provided exceptional customer service by addressing inquiries and resolving customer issues in a timely and professional manner
- Assisted clients with product setup, troubleshooting, and account management to ensure seamless service delivery
- Managed a high volume of inbound and outbound calls, consistently meeting or exceeding performance metrics
- Documented customer interactions and updates in the CRM system to maintain accurate records
- Collaborated with cross-functional teams to escalate and resolve complex issues effectively
- Delivered empathetic support to customers, particularly senior citizens, ensuring their safety and satisfaction with life-saving medical alert services
Security Officer
Allied Universal
01.2021 - 01.2022
- Working at lab Corp in Natick mall, Massachusetts
- It was one of the vaccines sites for COVID-19 during the pandemic
- My role was to greet patients, provide security, create a safe environment, and maintain order
Customer Service Representative
Bristol Myers Squibb
02.2019 - 04.2020
- As a customer service representative, I used to greet customers, help the customers with instructions and service directions, answer phone calls, review security footage and ensure their days go well
Babysitter
My neighbors
01.2010 - 11.2019
- I have experienced with toddlers and older kids such as 5-8 years old
- I would assist them all the time
- I would feed them when they're hungry and play with them
- Always watch them closely
Education
Associate Degree - Nursing
Laboure College
Milton, MA02.2025
Associate in Science - Nursing
Roxbury Community College
Boston, MA12.2021
Bachelor Degree - Public Relations
ANDC
08.2018
High school diploma or GED -
College Roger Anglade
Haiti07.2016
Skills
- Multilingual
- Security
- Sales
- Typing
- Customer service
- CRM software
- Interpretation and Translation (French and Haitian Creole)
- Call center
- Babysitting
- Organizational Skills
- Laboratory experience
- Toddler Care
- Clerical experience
- Fair Housing regulations
- Project management
- Microsoft Office (10 years)
- Caregiver
- Medical office experience
- Computer Skills
- Microsoft Office
- Basic Math
- Computer Technical support
- Documentation review
- Teamwork
- Flexibility
- Attention to detail
- Reliability
- Punctuality
- Teamwork and collaboration
- Incident reporting
- Patience and empathy
- Data entry
- Patient care
- Willing to learn
- Report writing
- Patient education and counseling
- Strong clinical judgment
- Patient assessment
- Documentation and charting
- Patient assessments
- Direct patient care
- Medication administration
- Medication and IV administration
- Clinical judgment
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
- Care planning
- Patient management
- Infection control measures
- Wound care
- Collecting vitals
- Critical care
- Taking vitals
- Advanced cardiac life support (ACLS) certification
- Family education
- Nursing staff leadership
- Performing ekgs
- EMR systems
- Team coordination
- Lab result interpretation
- Patient discharge
- Tracheostomy care
- Medication distribution
Certification
- Driver's License
- First Aid Certification
- CNA
- BLS Certification
Groups
Phi Theta Kappa, 05/01/20, Provide scholarships for academic achievements; Allow scholars and leaders to grow through opportunities.
Awards
President's List, 09/01/19, Excel in all my classes
Timeline
Customer Service Representative
Connect America
02.2021 - 01.2024
Security Officer
Allied Universal
01.2021 - 01.2022
CNA - Certified Nursing Assistant
The Boston Home Inc.
11.2020 - 07.2024
Sales Associate/Stocker
Whole Foods Market
11.2019 - Current
Customer Service Representative
Bristol Myers Squibb
02.2019 - 04.2020
Babysitter
My neighbors
01.2010 - 11.2019
Associate in Science - Nursing
Roxbury Community College
Security Officer
NESCTC Security Agency LLC
Associate Degree - Nursing
Laboure College
Bachelor Degree - Public Relations
ANDC
High school diploma or GED -
College Roger Anglade
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