TANA GROVES
Middlebury,IN
Summary
Excellent interpersonal and communication skills to support leadership and problem solving effectively. Passionate about building leadership knowledge. Committed to upholding a company’s values and standards.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Bontrager Outdoors LLC
Shipshewana, IN
12.2023 - Current
- Works closely with the sales team to prioritize tasks, sales confirmations, and shipping recreational vehicles
- Streamline sales processes for efficiency and customer/dealership satisfaction
- Generate required MSO/MCO documentation
- Generate and process sales orders and invoices
- Supports sales team members by serving as a liaison between internal departments such as production and logistics
- Social media management
Dispatch Coordinator
Bontrager Outdoors LLC
Shipshewana, IN
06.2023 - Current
- Develops relationships with transport companies by providing consistent communication between drivers, the manufacturer, and RV Dealerships
- Streamlines communications between the manufacturer, drivers, and RV Dealerships
- Collaborates with the manufacture sales department and production to prioritize shipments based on urgency and importance
Accounts Payable Clerk
Jayco RV
MIDDLEBURY, United States
08.2021 - 12.2021
- Prepared vendor invoices and processed incoming payments
- Maintained good working relationships with vendors and resolved disputes
- Matched purchase orders with invoices and recorded necessary information
Veterinary Assistant
Crossroads Food Animal Veterinary Service
Middlebury, IN
06.2020 - 09.2020
- Assisted during farm visits and on-site surgeries of animals
- Created Invoices
- Recorded symptoms and documented medical observations to inform treatment decisions
Corporate Receptionist
Grand Design RV
Middlebury, IN
12.2014 - 05.2015
- Handled incoming calls & emails
- Greeted clients & visitors
- Managing paperwork & maintaining documents
- Assisted in HR
- Filed employee information
- Organized New-Hire Packets
Corporate Receptionist
Heartland RV
Elkhart, IN
10.2013 - 02.2014
- Greeted clients & visitors
- Sorted Mail
- Switchboard operation
- Handled incoming calls & emails
- Managed paperwork & maintaining documents
Education
Bachelor of Science - COMMUNICATION
PURDUE UNIVERISTY GLOBAL
12.2022
Skills
- Judgment and decision making
- Board oversight
- Annual planning
- Schedule and calendar management
- Verbal and written communication
- HIPAA knowledge
- Goal planning
- Networking and relationship building
- Online presence monitoring
- Data entry
Timeline
Sales Coordinator
Bontrager Outdoors LLC
12.2023 - Current
Dispatch Coordinator
Bontrager Outdoors LLC
06.2023 - Current
Accounts Payable Clerk
Jayco RV
08.2021 - 12.2021
Veterinary Assistant
Crossroads Food Animal Veterinary Service
06.2020 - 09.2020
Corporate Receptionist
Grand Design RV
12.2014 - 05.2015
Corporate Receptionist
Heartland RV
10.2013 - 02.2014
Bachelor of Science - COMMUNICATION
PURDUE UNIVERISTY GLOBAL
Experience
President Volunteer, Parent Teacher Organization (3 years), Middlebury, IN
- Planned and organized three successful fundraising events, which raised $30,000 - $46,000 each year
- Annual Planning for yearly events
- Training new volunteers
- Coordinating volunteers
Volunteer, Parent Teacher Organization (6 years), Middlebury, IN
- Judgement & decision making
- Volunteer recruitment
- Effective communicating
- Event planning
Volunteer Student Riding Assistant, LoveWay Inc., Bristol, IN
- Provided physical and emotional support to students with disabilities to encourage participation in therapeutic riding lessons
- Assisted in class preparation for children with special needs