Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
CustomerServiceRepresentative
TANAIRI CRUZ

TANAIRI CRUZ

Kinnelon,NJ

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising teams. Skilled in strategic business planning and team development. Passionate about training employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Astute in Business and successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.


Overview

24
24
years of professional experience

Work History

Member

JJR ACQUISITIONS GROUP LLC
EAST ORANGE, NJ
04.2021 - Current
  • Increased profitable Real Estate investments margins across several markets by acquiring assets with 25% ROI (Fix and Flip and Buy and Hold).

Independent Distributor

TOTAL LIFE CHANGES
Kinnelon, NJ
09.2020 - Current
  • Capitalized on web markets, social media and drop shipping to increase sales of Health and Wellness products as source of passive income.
  • Increased overall sales by 100% through effective AD word marketing and social media engagement.

Member Owner/ Contractor and Consultant

THE LUXURY GROUP LLC
SADDLE BROOK, NJ
02.2019 - Current
  • Established successful general construction firm with 20% profitable margins.
  • Influenced investors acquiring projects by consulting on cost of development and investment profitability of using pro forma.

Commissioned Notary

NOTARY MOBILE SERVICES DBA TANAIRI CRUZ
KINNELON, NJ
06.2019 - Current
  • Verified authenticity of over 100 legal documents and identity of parties for signing authority.
  • Developed and maintained courteous and effective working relationships.

Realtor

REALTY ONE GROUP/ REALTY EXECUTIVES
CLIFTON, NJ
06.2017 - Current
  • Achieved strong relationship with clients by providing unmatched real estate experience.
  • Educated and advised investors on sound and profitable real estate investments totaling over 5 million in sales.
  • Completed comparative market analysis implementing market knowledge to accurately estimate property values.
  • Evaluated deals for clients using Pro Forma data to make informed predictions on investment profitability.
  • Orchestrated every deal and communicated with all involved parties while advocating for clients during sales negotiation.
  • Participated in due diligence of Portfolio acquisitions to understand conditions, repairs and market values of distressed properties.

Designer/ Jr. Project Manager/ Sr. Project Manager

EXCLUSIVE HOMES
HEWITT, NJ
09.2015 - 03.2020
  • Showcased all construction developed by Exclusive Homes via designing website and giving company online presence (exclusivehomesnj.com), which brought new business and impacted sales.
  • Executed all aspects of construction management for Luxury residential and commercial projects from start to finish.
  • Influenced Architects in Sourcing material and design elements for projects to reduce spending and on budgets of 1M plus.
  • Implemented using 3D renders of conceptualized designs for increase in approval of projects.
  • Secured and Negotiated subcontractor bids and contracts to meet projected budgets.
  • Composed all permit and sub-code requirements for local municipalities on behalf of Exclusive Homes.
  • Standardized client relation and project execution to reduce time and increase efficiencies.

Marketing Assistant /Event Planner

FIRST MERIDIAN MORTGAGE
TEANECK, NJ
02.2015 - 08.2015
  • Attained increase of 40% in sales via strategic six-month plan to introduce and market new territory office.
  • Authored all copy content for social media platforms (Facebook, Linked In).
  • Launched blog and copy content to establish expertise in Mortgage Industry (JandKfinancereport.com).
  • Initiated all content email-marketing campaigns via CRM Sales Force and automated based on well-categorized list of contacts.
  • Executed events for business partners and clients to increase referral business.
  • Sourced all promotional items for marketing purposes.
  • Initiated and executed all phases of strategic plans to market business.

Commanding Officer's Administrative Support

UNITED STATES NAVY, USS Abraham Lincoln CVN 72 AIR CRAFT CARRIER
EVERETT, WA
06.2011 - 08.2014
  • Edited Secret Level correspondence for Commanding Officer.
  • Maintained budget and travel affairs in accordance with DOD regulations.
  • Documented Awards and personnel evaluations for 300 Officers and 2400 Enlisted personnel.
  • Facilitated all aspects of event held aboard USS Abraham Lincoln for International Military officials in UAE Dubai.
  • Regulated all operations reports for 14 departments and was liaison between Officers and CO to ensure all was formatted and in accordance with DOD regulations and Security Clearance levels.

Public Affairs Office Administrative Support

Naval Operating Base Norfolk
NORFOLK, VA
  • Administered all directives for Public Affairs matters.
  • Composed and edited content submitted by fleet including stories, photographs and design concepts Facilitated meetings with military personnel for briefing prior to any appearance with public and news media, and scheduled news conferences.

Naval Base Commanding Officer, Department Leading Petty Officer

Naval Air Station Oceana
VIRGINIA BEACH, VA
  • Accountable for all aspects of Admin Dept.
  • Including all administrative matters for 18 departments and 6 squadrons on base.
  • Directed group of six juniors Sailors and two civilian GS workers to ensure smooth department operations.
  • Delegated responsibility to junior personnel to prepare them for leadership roles.
  • Mentored three Sailors in Administrative job responsibilities and coached them for advancements, resulting in all three sailors' advancement to next rank.

Executive Assistant

PROVIDENT BANK
MONTEBELLO, NY
01.2008 - 05.2011
  • Crafted and maintained Access databases to identify trending by creating queries and reports for statistical analysis.
  • Administered all collected data to determine bank's ability to meet customers' expectations, remain competitive and identify opportunities or inefficiencies to increase Sales by 15%.
  • Accomplished completion of all projects in accordance to plan while effectively communicating with all principals during all phases of implementation.
  • Analyzed data to foresee ATM network repetitive issues causing downtime.
  • Drafted escalation process to minimize and address controllable outages.
  • Authored all presentations for SVP of sales and service support, monthly informational meetings, annual strategic plans, new product proposals, initiatives for efficiencies or cost reduction proposals with keen attention to confidentiality sensitive information.

Education

MBA - International Business Management

Metropolitan College of New York
New York, NY

Bachelor of Business Administration - General Management

Metropolitan College of New York
New York, NY

Skills

  • Policy Development and Enforcement
  • Budget Control
  • Decision Making
  • Performance Assessment
  • Business Leadership
  • Cost Reduction
  • Focus and Follow-Through
  • Verbal and Written Communication
  • Problem Anticipation and Resolution
  • Business Forecasting
  • Needs Assessment
  • Process Development and Streamlining

Additional Information

  • New Jersey Department of Banking and Insurance, Real Estate Salesperson License #1754228
  • New Jersey Division of Consumer Affairs, Home Improvement Contractors License # 13VH10356500

Languages

Spanish
Native or Bilingual

Timeline

Member

JJR ACQUISITIONS GROUP LLC
04.2021 - Current

Independent Distributor

TOTAL LIFE CHANGES
09.2020 - Current

Commissioned Notary

NOTARY MOBILE SERVICES DBA TANAIRI CRUZ
06.2019 - Current

Member Owner/ Contractor and Consultant

THE LUXURY GROUP LLC
02.2019 - Current

Realtor

REALTY ONE GROUP/ REALTY EXECUTIVES
06.2017 - Current

Designer/ Jr. Project Manager/ Sr. Project Manager

EXCLUSIVE HOMES
09.2015 - 03.2020

Marketing Assistant /Event Planner

FIRST MERIDIAN MORTGAGE
02.2015 - 08.2015

Commanding Officer's Administrative Support

UNITED STATES NAVY, USS Abraham Lincoln CVN 72 AIR CRAFT CARRIER
06.2011 - 08.2014

Executive Assistant

PROVIDENT BANK
01.2008 - 05.2011

Public Affairs Office Administrative Support

Naval Operating Base Norfolk

Naval Base Commanding Officer, Department Leading Petty Officer

Naval Air Station Oceana

MBA - International Business Management

Metropolitan College of New York

Bachelor of Business Administration - General Management

Metropolitan College of New York
TANAIRI CRUZ