TANAE AUBRY
Carson,CA
Summary
Ambitious School Counselor focused on supporting students in accomplishing personal and academic success. Gifted in counseling, student advocacy and preventive education to meet the goals and objectives of the counseling program. Delicate in handling issues involving cultural and socioeconomic differences.
Overview
9
9
years of professional experience
Work History
Academic Advisor
California State University, Dominguez Hills
Carson, CA
03.2023 - Current
- Advise students on course selection, pathways, and career options
- Present students with information and resources to promote academic progress and empower students to take responsibility for academic success
- Conduct student recruitment through open houses and college fairs
- Evaluate student needs and develop educational plans, fostering academic progress
- Counsel individuals to help overcome personal, social, or behavioral problems affecting educational goals.
- Maintain accurate records of student progress towards graduation.
- Collaborate with faculty members to ensure that students were meeting all necessary prerequisites for courses.
- Evaluate transfer credits from other institutions and determined how they would apply towards a degree program.
- Encourage student involvement in extracurricular activities, internships, research projects and other learning opportunities.
Learning Center Coordinator
California State University, Dominguez Hills
Carson, CA
08.2022 - 03.2023
- Launched Learning Center workshops for students that supported lifelong learning goals of the institution and enhanced the learning environment between tutors and students
- Supervised four student assistants with front desk and leadership development
- Contributed to the Toro Learning and Testing Center manual creation that outlined new policies and procedures
- Supported the launch of a structured student assistant program that encouraged transferable skills and networking opportunities
- Delegated work to student staff, setting priorities and goals
- Supported the Testing Center with coordination of major examinations such as SAT and GRE
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Resolved customer complaints or answered customers' questions
- Analyzed financial activities of department to share budgetary input with managers
- Coordinated with other supervisors, combining group efforts to achieve goals.
Enrollment Services Advisor
California State University, Dominguez Hills
Carson, CA
01.2022 - 07.2022
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students
- Assessed students one-on-one to gauge interests and better meet changing demands
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our students and services
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
- Handled incoming calls and directed callers to appropriate department or employee
- Served as student mentor and counselor for students when academic problems and personal adjustment issues arose
- Inputted incoming transcripts and validated information to minimize errors
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success
- Coached high school students and facilitated transition into community college or university settings.
ADMINISTRATIVE SUPPORT COORDINATOR
California State University, Dominguez Hills
Carson, CA
07.2017 - 12.2021
- Managing and tracking staff calendars through the campus wide system Education Advisory Board- HILLS Student Success Collaborative (EAB-SSC) for advising appointments with students
- Provide clerical support for 16 University Advisement Center staff
- Maintain front operations by answering questions in person and over the phone, referring students to correct departments, ensuring students are meeting with their appropriate advisor, scheduling appointments and checking in students for walk-in advisement
- Implement new policies such as calling students in the appointment que to be seen as a walk-in to maximize the student's on campus experience
- Supervise and train two student assistants who assist in the schedule management, front operations and special projects for the Advising Team
- Coordinate and handle all travel for the 16 Advising Team members
- Collect data and provide office utilization weekly report that captures all student contact by the University Advisement Center
- Maintain and track office supplies and inventory.
Lead Peer Academic Coach
California State University, Dominguez Hills
Carson, CA
05.2016 - 07.2017
- In conjunction with the Associate Vice President for Retention and Academic Advising and the University Advisement Center's Director, assisted in the development of the Dominguez Hills First Year Experience Program (#DHFYE)
- Oversaw and supervised a group of 10 Peer Academic Coaches who supported 245 freshmen students
- Case managed 30 College of Business Administration and Public Policy undergraduate students and ensured their student academic success at Dominguez Hills through referrals to on campus and specific department resources
- Conducted one on one meetings and follow up meetings with students
- Maintained knowledge of CSUDH and CSU Policies to independently respond to student inquires
- Established rapport to motivate students
- Provided quality customer service during advisement
- Created and established documents and protocols for all #DHFYE Peer Academic Coaches
- Trained 10 Peer Academic Coaches on #DHFYE processes
- Collected, maintained and interpreted data for annual reports
- Coordinated and managed student developmental growth events to first year undergraduate students
- Served and supported a cohort of 23 freshmen during their first year as an undergraduate student
- Informed students of academic resources available on and off campus
- Conducted one-on-one meetings and follow up meetings with students
- Advised first time freshmen on effective time management skills, study habits and student involvement
- Coordinated, facilitated, and attended #DHFYE student workshops focusing on core learning values established by the department
- Worked closely with Academic Advisors to track student progress and performance during their first year at the University
- Assisted first time freshmen with their enrollment process for the Fall and Spring semester
- Participated in the hiring process for two new Peer Academic Coaches.
Campus Liaison
MILLENNIUM MOMENTUM FOUNDATION, INC
Los Angeles, CA
06.2015 - 06.2016
- Managed 25 Leadership Development Institute (LDI) students while they participated in the six month Leadership Development training courses
- Assisted the 25 LDI students network and engage with possible mentors in their prospective career
- Tracked the LDI cohort in their development through the program through attendance, completion of program homework assignments and volunteer work
- Managed 14 Millennium Momentum Foundation (MMF) Interns as they completed their yearlong internship at the City of Carson City Hall
- Tracked the MMF/City of Carson Interns' attendance and internship hours and completed performance evaluations
- Supported all LDI Students onsite at Leadership Development Training sessions, through their phone conference series with prestige individuals, and during volunteer opportunities
- Coordinated the training session to be held at California State University, Dominguez Hills by securing the location, catering and guest speakers.
Peer Academic Coach
California State University, Dominguez Hills
Carson, CA
06.2015 - 06.2016
- Served and supported a cohort of 23 freshmen during their first year as an undergraduate student
- Informed students of academic resources available on and off campus
- Conducted one-on-one meetings and follow up meetings with students
- Advised first time freshmen on effective time management skills, study habits and student involvement
- Coordinated, facilitated, and attended #DHFYE student workshops focusing on core learning values established by the department
- Worked closely with Academic Advisors to track student progress and performance during their first year at the University
- Assisted first time freshmen with their enrollment process for the Fall and Spring semester
- Participated in the hiring process for two new Peer Academic Coaches.
PRESIDENT'S OFFICE STUDENT ASSISTANT
California State University, Dominguez Hills
Carson, CA
05.2015 - 05.2016
- Complex and confidential document management
- Provided assistance to the University President and all Executive Assistants
- Managed multi-line phone and directed calls and message to the appropriate person
- Ordered and distributed office supplies while adhering to a fixed office budget
- Assisted Executive Assistants with travel, procurement and reimbursement document management
- Demonstrated customer service to the students, staff, faculty and visitors of the University
- Conflict management under pressure
- Complex and confidential document management.
Education
Master of Science - Student Development in Higher Education
California State University - Long Beach
Long Beach, CA05-2027
Graduate Certificate Higher Education Administration & Leadership, HEAL -
California State University - Dominguez Hills
05.2023
BACHELOR OF ARTS Psychology -
California State University - Dominguez Hills
05.2017
Skills
- Organized and detailed 60 wpm
- Interpersonal skills
- Coordination, planning, and organization
- Proficient in MS Word, Excel, PowerPoint, EAB and PeopleSoft
- Scheduling Management
- Facilities Work Order Management Experience
- Familiar with CSUDH Policies and Procedures
- Travel and Reimbursement policies
- IT Support Tickets Management
- Strong written and verbal communication
- Personable and approachable
- Problem solving techniques
- Flexible, patient and creative
- Educational Problem Identification
- Student Records Maintenance
- Student Performance Evaluations
- Course Counseling
- Conflict Management
- Peer Counseling
- Enrollment Planning
- Emotional Support
- Transcript Review
- Administration Collaboration
- Staff Development and Training
- Recruitment and Hiring
- Handling Customer Complaints
- Decision Making
- Documentation skills
References
References AVAILBLE UPON REQUEST
Timeline
Academic Advisor
California State University, Dominguez Hills
03.2023 - Current
Learning Center Coordinator
California State University, Dominguez Hills
08.2022 - 03.2023
Enrollment Services Advisor
California State University, Dominguez Hills
01.2022 - 07.2022
ADMINISTRATIVE SUPPORT COORDINATOR
California State University, Dominguez Hills
07.2017 - 12.2021
Lead Peer Academic Coach
California State University, Dominguez Hills
05.2016 - 07.2017
Campus Liaison
MILLENNIUM MOMENTUM FOUNDATION, INC
06.2015 - 06.2016
Peer Academic Coach
California State University, Dominguez Hills
06.2015 - 06.2016
PRESIDENT'S OFFICE STUDENT ASSISTANT
California State University, Dominguez Hills
05.2015 - 05.2016
Master of Science - Student Development in Higher Education
California State University - Long Beach
Graduate Certificate Higher Education Administration & Leadership, HEAL -
California State University - Dominguez Hills
BACHELOR OF ARTS Psychology -
California State University - Dominguez Hills
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