Tanairys Abreu

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Answer Phones and Triage questions for establish or New establish patients

Assisting with updating patients accounts or new accounts with personal information

Scheduled, coordinated and confirmed appointments and meetings.

Assist with insurance authorizations, copays and collections balances

Computer Software, Centricity, Microsoft outlook, Microsoft word and ONCOEMR

Completed data entry and filing to keep records updated for easy retrieval.

Helped office staff prepare reports and presentations for internal or client-related use.

Tracked important information in software spreadsheets and ran reports or generated graphs using data.

Streamlined appointment scheduling by implementing an efficient online booking system.

Properly communicate and document all process steps and maintaining thorough and efficient notes regarding the information the patient is given

Updated patient information in the electronic health record system, ensuring accuracy for future appointments and interactions with healthcare providers.

Computer software, ECW, Microsoft teams and EMR

Handled confidential patient information with discretion, adhering to HIPAA guidelines at all times.

Resolved customer problems and complaints.

Sorted, received, and distributed mail correspondence between departments and personnel.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Maintaining inventory is up to date

Answered high volume of phone calls and email inquiries.

Providing clients with proper information for the natural stones/ quartz

Resolving clients issues and answering questions

Boosted morale within teams by fostering a positive work environment with open lines of communication.

Assisted in preparation of financial reports, budgeting and forecasting for executive office.

Strengthened relationships with clients through attentive service and prompt issue resolution.

Handing funds and making transactions.

Managed mail and both incoming and outgoing correspondence, mail, email and faxes.