Detail-oriented U.S. Army veteran with experience in high-pressure environments. Skilled in customer assistance, team support, and efficient responsibility management. Proven ability to adapt to new systems while maintaining organization and professionalism to deliver quality service.
Overview
6
6
years of professional experience
Work History
Crew Member Trainer
Raising Cane's Restaurants
Humble, Tx
04.2024 - Current
Trained new crew members in operational procedures and customer service standards.
Demonstrated the correct way to use the register, handle cash, and process credit cards.
Provided feedback to crew on performance to enhance team efficiency and morale.
Encouraged a positive working environment through regular one-on-one meetings with each trainee.
Demonstrated food preparation techniques according to Raising Cane's quality guidelines.
Ensured compliance with health and safety regulations during food handling processes.
Assisted in maintaining cleanliness and organization of work areas during shifts.
E4 Leader
Army active duty
Humble, United States
08.2020 - 11.2023
Lead a team of soldiers in high-pressure environments, achieving mission objectives on time and enhancing unit effectiveness.
Coordinated logistics for equipment distribution and personnel deployment, ensuring timely availability for mission readiness.
Developed strategies for resource allocation during high-pressure situations.
Enhanced communication between units to streamline mission planning, improving coordination and execution efficiency.
Implemented new logistics protocols that streamlined supply chain operations, yielding noticeable gains in response times and resource availability.
Managed logistics for equipment distribution and personnel deployment.
Mentored junior soldiers, fostering their professional development and building a cohesive team dynamic.
Introduced logistics protocols that streamlined supply chain operations, leading to quicker response times and improved resource accessibility.
Solved problems independently and collaboratively, ensuring goals were met under time constraints.
Adapted quickly to new technologies, software, and processes.