Tanajah English
Irving,Tx
Summary
Dedicated and detail-oriented assistant with 5+ years of experience providing administrative support to executives and teams. Highly organized and efficient in managing calendars, travel arrangements, and office operations. Skilled at prioritizing tasks, problem-solving, and maintaining confidentiality. Proficient in Microsoft Office Suite and able to adapt quickly in fast-paced environments. A proactive team player with excellent communication and interpersonal skills. Seeking to leverage my experience and capabilities to support a dynamic organization in achieving its goals
Overview
5
5
years of professional experience
Work History
Coach
Jump Start Sports
Dallas, Texas
01.2025 - Current
- Designed and implemented engaging practice plans to develop players' skills, teamwork, and sportsmanship
- Organized and led team practices, drills, and scrimmages to enhance players' understanding of the game and build their confidence
- Demonstrated strong communication skills in effectively interacting with young athletes, parents, and fellow coaches
Server
Pluckers
Arlington
11.2023 - 01.2025
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to maximize workflow and enhance dining
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery for optimal service quality.
Call Center IT Support
Capitol One
Austin, Texas
03.2022 - 10.2024
- Diagnosed and repaired network malfunctions and troubleshot hardware, including failed account entry, slow computer speed, and file deletion
- Provided technical support over the phone, email, and desktop chat responding to all messages within 4 hours
- Managed/resolved 7 level 1 tickets per shift, prioritizing urgent needs
Flight monitor
Hallmark Aviation
Austin, Texas
10.2021 - 10.2024
- Monitored flight schedules to ensure timely departures and arrivals
- Coordinated with air traffic control and ground crew to facilitate smooth flight operations
- Conducted pre-flight checks and inspections to confirm aircraft readiness
- Responded to emergencies and communicated with pilots to provide necessary assistance during flights
- Used radar and tracking systems to monitor flight paths and detect potential issues
Server
Oasis Lake Travis
Austin, TX
08.2020 - 06.2023
- Delivered exceptional customer service in high-volume dining.
- Trained new servers on menu offerings and service protocols.
- Managed multiple tables efficiently while maintaining guest satisfaction.
Austin SMC
Spectrum
Wichita Falls, Texas
04.2020 - 10.2021
- Developed and executed strategic sales plans to drive revenue growth and achieve sales targets
- Utilized CRM systems to track sales activities, analyze data, and generate reports for performance evaluation
- Created and implemented strategic marketing plans to drive brand awareness and increase customer engagement
Education
Bachelors or Science - Athletic Training
Midwestern State University
Wichita Falls05.2020
Skills
- Computer literate
- Marketing
- Microsoft 365
- Hardware Diagnostics
- Troubleshooting
- Physical Fitness
- Community engagement
Timeline
Coach
Jump Start Sports
01.2025 - Current
Server
Pluckers
11.2023 - 01.2025
Call Center IT Support
Capitol One
03.2022 - 10.2024
Flight monitor
Hallmark Aviation
10.2021 - 10.2024
Server
Oasis Lake Travis
08.2020 - 06.2023
Austin SMC
Spectrum
04.2020 - 10.2021
Bachelors or Science - Athletic Training
Midwestern State University