Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Generic

Tanaka Mapondera

Washington,DC

Summary

High-achieving technology specialist possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management

Overview

5
5
year of professional experience

Work History

Academic Technology Media Specialist

Georgetown University
Washington, DC
05.2024 - Current
  • Served as a central hub for scheduling classroom recordings, maintaining classroom recording technology and ensuring the successful recording of classes for the Georgetown University Law Center.
  • Worked closely with relevant UIS Staff to iteratively enhance the workflow for scheduling and implementing recordings.
  • Assisted the AV staff to liaise on any issue related to AV hardware utilized for distance learning.
  • Collaborated with the Scheduling Department to ensure recordings and tech needs are met for modified class times/meeting dates.
  • Played a key role in supporting the planning and execution of training carried out by IAT staff, working with the rest of the IAT team to create and execute a strategy for a more robust catalog of training opportunities for Georgetown Law faculty and staff.
  • Worked closely with members of the Office of Ability Services to ensure recordings are made and managed to meet the needs of our students with accommodations.
  • Handled 1:1 appointments with faculty, staff, and students to address their lecture capture and learning management needs.
  • Fostered positive relationships with faculty members, understanding their unique needs and delivering innovative solutions to optimize the use of media technology in educational settings.

Classroom Technology Manager

Georgetown University
Washington, DC
2022 - 05.2024
  • Provided mentoring, training and leadership for all IT department members.
  • Troubleshot and resolved problems with programs and systems.
  • Assessed software problems and used troubleshooting tools to swiftly resolve technical issues.
  • Supported software implementation with client training and troubleshooting expertise.
  • Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
  • Collaborated with employees to evaluate new software performance and reach technical requirements.
  • Performed inventories on computers and computer repair equipment.

Software Engineer

Anant Corporation
Washington, DC
2018 - 2020
  • Developed high-level and low-level code and maintained knowledge of programming languages.
  • Developed web applications using ReactJS, Python 3 and NodeJS.
  • Installed front-end and back-end software applications and performed bug fixes.
  • Led database, web framework and API development projects.
  • Eliminated system bottlenecks and crashes to improve user experience.
  • Wrote, filed and delivered technical documents.
  • Analyzed speed and scale of various end-to-end systems.
  • Developed requirements for system modifications and new system installations.
  • Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Introduced automation tools to enhance workflow.
  • Reviewed and modified unit and integration tests to improve software quality and reliability.

Software Engineer Intern

BillMari
Washington, DC
2017 - 2018
  • Attended scrum meetings and assisted agile team in definition of design.
  • Reviewed code to identify reusable development solutions across various product modules.
  • Partnered with developers in technology selection and implementation.
  • Developed high-performing code and contributed design input toward modern and functional UI and UX.
  • Developed applications in alignment with latest coding practices and industry standards.
  • Shadowed developers executing front-end application design and solutioning.
  • Verified compliance of solution designs and reported discrepancies to management.
  • Delivered end-user training on content management systems allowing staff to make easy updates and maintenance to website without developer assistance.

Education

Master of Science - Information Technology

Georgetown University

Bachelor of Science - Computer Science

Butler University

Skills

  • Python, C, Java
  • JavaScript (NodeJS, ReactJS, VueJS, AngularJS GatsbyJS, TypeScript)
  • AWS, Azure, GCP
  • HTML, CSS, Bulma
  • UI and UX Research
  • Ansible
  • Terraform
  • Microsoft SQL Server, Apache Cassandra
  • Kafka, Spark, Kubernetes
  • Netlify, Docker, Digital Ocean, Firebase, CI/CD (Jenkins), Version Control (Git)
  • JIRA, Trello
  • Risk Management
  • Agile
  • Lean
  • Kanban
  • Generative AI (In progress)

Accomplishments

  • Installed and deployed a Sitecore customer experience platform for IBM.
  • Developed an engagements, investments and leads portal using Python and JavaScript that showcased the company’s financial data and identified trends to help improve business decisions.
  • Increased software performance by 25% and optimized back-end infrastructure and information retrieval, by improving RESTful API code quality with Node.js.
  • Accomplished a 20% increase in data analysis efficiency, as measured by the speed of sorting and calculating data by using R and SQL to build statistical models that analyze incoming data in real time.
  • Managed the launch of Cassandra.Link which is a knowledge base that uses a static site generator, GatsbyJS, and pulls in curated resources from a custom wallabag API.
  • Managed the launch of Cassandra API which is a program that DataStax rapidly spin up an instance of Apache Cassandra on the cloud using DataStax Astra.

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Company CultureFlexible work hoursWork-life balanceHealthcare benefitsPersonal development programs

Timeline

Academic Technology Media Specialist

Georgetown University
05.2024 - Current

Classroom Technology Manager

Georgetown University
2022 - 05.2024

Software Engineer

Anant Corporation
2018 - 2020

Software Engineer Intern

BillMari
2017 - 2018

Master of Science - Information Technology

Georgetown University

Bachelor of Science - Computer Science

Butler University
Tanaka Mapondera