Tanakorn Sripattra
Silver Spring
Summary
Dynamic Property Manager with AVRM LLC, recognized for enhancing tenant satisfaction through effective conflict resolution and strong organizational skills. Proven ability to manage maintenance operations and vendor relations, ensuring timely service delivery. Reliable team player with a professional demeanor, adept at maintaining accurate records and fostering positive tenant relationships.
Overview
19
19
years of professional experience
Work History
Property Manager
AVRM LLC
Herndon
05.2017 - Current
- Managed tenant relations and addressed concerns promptly and professionally.
- Oversaw property maintenance schedules and coordinated repairs with vendors.
- Maintained accurate records of tenant information and property finances.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
Customer Service Agent I
Maryland Department of Transportation
Frederick
12.2015 - 05.2016
- Titling and registering vehicles, licensing and monitoring drivers, issuing identification cards, enforcing insurance and vehicle emissions inspection laws and other customer service functions.
Cashier
Viet Thai
Washington
07.2011 - 01.2014
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
Cashier
Ba Le Vietnamese Deli
Rockville
01.2009 - 03.2011
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Prepared and served beverages such as coffee, tea and fountain drinks.
Cashier
7 Eleven
Beltsville
05.2006 - 07.2007
- Quickly and efficiently processed payments and made accurate change.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Frequently washed and sanitized hands, food areas and food preparation tools.
- Took initiative to find extra tasks when scheduled duties were completed.
Education
Information Technology -
Montgomery College
Rockville, MD, USA01.2016
GED -
Rockville High School
Rockville, MD, USA01.2000
Skills
- Reliable and punctual
- Engaging personality
- Cash handling
- Excellent multi-tasker
- Reliable team worker
- Strong organizational skills
- Neat, clean and professional appearance
- Active listening skills
- Comfortable standing for long time periods
- Seasoned in conflict resolution
- Courteous demeanor
- Energetic work attitude
- Adaptive team player
Languages
Thai
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Property Manager
AVRM LLC
05.2017 - Current
Customer Service Agent I
Maryland Department of Transportation
12.2015 - 05.2016
Cashier
Viet Thai
07.2011 - 01.2014
Cashier
Ba Le Vietnamese Deli
01.2009 - 03.2011
Cashier
7 Eleven
05.2006 - 07.2007
Information Technology -
Montgomery College
GED -
Rockville High School
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