Tana'sha Bowie
Denham Springs,LA
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
6
6
years of professional experience
Work History
Safety Attendant
Onpoint Industrial Services
04.2024 - 11.2024
- Reduced accident rates by implementing effective safety protocols and procedures.
- Kept record of entrants to confined space.
- Maintained safe working conditions by enforcing strict adherence to company policies and guidelines.
- Monitored permitted space for worker safety and hazards.
Delivery Driver
Amazon
10.2022 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cashier Team Lead
Burlington
04.2021 - 10.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Customer Service Lead
Winn Dixie
06.2018 - 02.2021
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
No Degree - Early Childhood Care And Education
Baton Rouge Community College
Baton Rouge, LANo Degree - EKG/Phlebotomy Technician
Unitech Training Academy
4354 S Sherwood Forest BlvdHigh School Diploma -
Belaire High Shool
12121 Tams Drive05.2017
Skills
- Active listening
- Critical thinking
- Relationship building
- Customer satisfaction measurement
- Customer service
- Data entry
- Fast learner
Timeline
Safety Attendant
Onpoint Industrial Services
04.2024 - 11.2024
Delivery Driver
Amazon
10.2022 - 03.2024
Cashier Team Lead
Burlington
04.2021 - 10.2022
Customer Service Lead
Winn Dixie
06.2018 - 02.2021
No Degree - Early Childhood Care And Education
Baton Rouge Community College
No Degree - EKG/Phlebotomy Technician
Unitech Training Academy
High School Diploma -
Belaire High Shool
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