Tanasha Hicks
Chicago,IL
Summary
Driven by a strong housekeeping expertise, I enhanced hotel performance and guest satisfaction at Hilton Garden Inn Hotel through meticulous organization and proactive improvement initiatives. Skilled in both efficient cleaning practices and effective team collaboration, my approach significantly improved cleanliness standards, showcasing my dedication to excellence and ability to foster safe, welcoming environments.
Overview
3
3
years of professional experience
Work History
Housekeeping
Hilton Garden Inn Hotel
01.2023 - 04.2024
- Identified opportunities for improvement within the housekeeping department, contributing to overall hotel performance enhancements.
- Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
- Optimized room availability by closely monitoring reservations and coordinating with housekeeping staff regarding room readiness.
- Conducted general housekeeping functions such as removing spills and organizing supplies.
- Maximized efficiency through careful organization of housekeeping carts and proper utilization of supplies.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
Housekeeper
Sunrise Senior Living
03.2021 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
George Westinghouse College Prep
Chicago, IL05.2024
Skills
- Housekeeping and Cleaning
- Housekeeping Expertise
- General Housekeeping
- Housekeeping understanding
Timeline
Housekeeping
Hilton Garden Inn Hotel
01.2023 - 04.2024
Housekeeper
Sunrise Senior Living
03.2021 - 09.2022
High School Diploma -
George Westinghouse College Prep
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