Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tanashia Brown

Roy,WA

Summary

Reliable Courier with background in delivering packages safely and efficiently. Familiarity with route planning, customer service, and handling sensitive documents sets apart from competition. Safely operates vehicles in variety of traffic, road and weather conditions. Strengths include punctuality, time management, and ability to work under pressure.

Overview

16
16
years of professional experience

Work History

Courier

Federal Express
Fife, WA
08.2015 - Current
  • Safely follow designated routes and time schedules to ensure timely and efficient delivery of packages and pick-up services.
  • Coordinated parcel delivery using strong time management skills.
  • Adhered to traffic laws while operating company vehicle.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Provide excellent customer service while delivering by addressing inquires and resolving complaints promptly.
  • Train new employees on delivery procedures and company policies.
  • Conduct daily vehicle inspections and maintenance to ensure optimal performance and safety.
  • Handle packages with care to prevent damage and ensured compliance with company policies and procedures.
  • Assist in loading and unloading packages, optimizing space and ensuring the security of goods.
  • Audit Vehicle Inspection Reports to ensure safety compliance.
  • The lead for scanning, sorting, and organizing inbound documents.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.

Laboratory Technician

Hoya Vision Care
Tacoma, WA
04.2013 - 08.2015
  • Operated basic optical machinery under supervision, ensuring lenses were coated correctly.
  • Conducted preliminary inspections of lenses for defects or inaccuracies.
  • Supported lab technicians in maintaining a clean and organized work environment.
  • Kept detailed records of lenses processed and materials used.
  • Responsible for preparing chemical solutions according to laboratory protocols.
  • Trained new employees to follow policies and procedures.
  • Monitored safety compliance within the laboratory environment to ensure adherence to regulations.

Softlines Merchandiser

Kmart
Spanaway, WA
10.2012 - 04.2013
  • Implemented visual merchandising strategies to enhance product appeal and drive sales.
  • Conducted regular inventory audits to ensure stock levels and accuracy.
  • Restocked and unloaded trucks to put merchandise onto the sales floor.
  • Operated the layaway department while processing cash, credit, and debit transactions accurately and efficiently.
  • Maintained accurate records of inventory movement, transfers, receipts, and returns.
  • Regularly maintained the fitting rooms for cleanliness.
  • Provided excellent customer service, addressing inquiries and resolving issues.
  • Organized store shelves, racks, cases, bins, and tables with attention to visual standards.
  • Trained store associates on proper merchandising techniques for softlines products.

Deli Attendant

Emerald Queen Casino
Fife, WA
10.2011 - 08.2012
  • Provide friendly and efficient service to customers, taking orders and preparing deli items to their specifications.
  • Trained new deli attendants to follow policies and procedures.
  • Assist in inventory management by restocking shelves, monitoring product freshness, and managing waste.
  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Processed payments, provided correct change to customers, and counted revenue accurately.
  • Performed opening duties including setting up equipment and preparing food items for the day's operations.
  • Ensured all proper sanitation procedures were followed.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.

Crew Trainer

McDonald's
Spanaway, WA
11.2008 - 10.2011
  • Responsible for training new crew members
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Ensured that all safety protocols were followed during training sessions.
  • Greet and assist customers with orders, providing exceptional service with a friendly and positive attitude.
  • Managed high volume of drive-thru orders, ensuring accuracy and speed.
  • Operate cash registers and handle financial transactions accurately.
  • Prepare and package food items according to company standards, ensuring high quality and consistency.
  • Maintain cleanliness and organization of the dining and kitchen areas, following health and safety guidelines.
  • Collaborate with team members to ensure smooth operations and timely service during peak hours.
  • Resolve customer complaints and issues promptly and professionally.

Education

High School Diploma -

Bethel High School
Spanaway, WA
06-2010

Some College (No Degree) - Psychology

Pierce College
Puyallup, WA

Skills

  • Delivering time-sensitive packages
  • Delivery and pickup
  • Logistics and Transportation
  • Working Independently
  • Coordinating efficient routes
  • Clean Driving Record
  • Document Management
  • Loading and unloading

Accomplishments

  • Fedex Employee of the Month three times.

Timeline

Courier

Federal Express
08.2015 - Current

Laboratory Technician

Hoya Vision Care
04.2013 - 08.2015

Softlines Merchandiser

Kmart
10.2012 - 04.2013

Deli Attendant

Emerald Queen Casino
10.2011 - 08.2012

Crew Trainer

McDonald's
11.2008 - 10.2011

High School Diploma -

Bethel High School

Some College (No Degree) - Psychology

Pierce College
Tanashia Brown