Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. A organized and dependable candidate successful at managing multiple priorities with a positive attitude, and willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Baltimore City Police Department
Baltimore, MD
01.2022 - Current
Oversees Administrative team and Onboarding Team 8 reports
Researches various labor relation or human resources issues
Point person for Workday HCM issues/resolution (Workday HCM, Compensation, Time Tracking and Absence business processes)
Responsible for implementing and configuring Workday HCM. Responsible for configurations across various HR modules.
Training, counseling and coaching HR staff
Oversees Sworn Onboarding Process and Workday processing
Oversees Contract Service Specialist Life Cycle Process
Perform staffing duties, including understaffing, refereeing disputes, administering disciplinary procedures including and up to termination
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Point of Contact for Workday Processing and Compensation Issues
Assists in preparation and negotiation of collective bargaining agreements
Implemented performance review and motivational strategies to elevate HR team results.
Develops strategic relationships; has strong verbal and written communication skills; excellent presentation skills.
Implemented performance reviews and motivational strategies to elevate HR team results
Human Resources Generalist I/II
Baltimore City Police Department
Baltimore, MD
06.2019 - 01.2022
Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Improved operational processes resulting in productivity increase in HR department.
Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Liaised between multiple business divisions to improve communications.
Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
Human Resources Assistant
Baltimore City Police Department
Baltimore, MD
01.2018 - 06.2019
Prepares documents for publication; prepares materials for meetings
Screened applicant resumes and coordinated both phone and in-person interviews.
Schedule interviews
Compiles, collects and verifies data and statistics via HRIS and RMS
Payroll time keeper via ADP eTime.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Office Support Specialist II/III
Baltimore City Department Of Transportation
Baltimore, MD
07.2014 - 01.2018
Reviews budget data and prepare financial reports for superiors
Maintains inventory and production records and related files
Generates class completion reports, updates participant transcripts, records class evaluations, and processes monthly billing as required
Enter bi-weekly payroll into database system
Assist with planning and organizing training sessions for various agencies within Baltimore City Government
Manages calendars and room reservations; Processes participant enrollments for trainings and, manages waiting lists
Assist with large scale orientation, explaining benefits and city policies to new employees
Edit and maintain literature regarding training event using Microsoft publisher
Explains and answers policy questions
Assists with Benefits, FMLA, other medical leave, etc.
Prepares and maintains financial and human resources records and data using information management system software (HRIS)
Assist with staffing and other HR activities, such as review and qualifying application, interviews, training, setting up appointments for DOT/WPV/Injury physicals and drug & alcohol testing for hire as well as random.
Paralegal/Case Manager
The Law Offices of Kenneth J Pilla
Baltimore, MD
07.2013 - 06.2014
Provides client intake support by getting information from potential clients for case eligibility
Independently managing cases files by evaluation and giving recommendation to clients
Develop and prepare cases for appeal hearings
Liaison between clients, lawyers and Judges
Provide other administrative and receptionist support such as managing calendars, scheduling meetings,
Supervise Case investigators, distribute cases
Answering phones, filing, reconciles and maintains payroll files, records, and journals etc...
Education
Bachelor of Arts - Business Management
University of Phoenix
Tempe, AZ
06.2018
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ
03.2017
Skills
Microsoft Office
Cross-Functional Collaboration
Negotiation Tactics
Performance Management Systems
Exit Interviews and Processes
Bargaining Agreements
Human Resources Allocation
Microsoft Excel
Project Management
Microsoft Outlook
Human Resources Department Processes
Wages and Salary
New Employee Orientation
Compensation and Benefits
Labor Relations Coordination
Timeline
Human Resources Manager
Baltimore City Police Department
01.2022 - Current
Human Resources Generalist I/II
Baltimore City Police Department
06.2019 - 01.2022
Human Resources Assistant
Baltimore City Police Department
01.2018 - 06.2019
Office Support Specialist II/III
Baltimore City Department Of Transportation
07.2014 - 01.2018
Paralegal/Case Manager
The Law Offices of Kenneth J Pilla
07.2013 - 06.2014
Bachelor of Arts - Business Management
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
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