Tanay Gibbs
Essex,MD
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues and working one on one with others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teachers Assistant
Windsor mill middle school
Windsor Mill , MD
2023.08 - Current
- Assisted in the individual development of students with special needs
- Coordinated communication between parents, staff, and other professionals involved in the care of students with special needs.
- Attended IEP meetings with parents, educators, administrators and other professionals involved in the care of the child.
Server
Texas Roadhouse
Dundalk , MD
2021.05 - 2023.03
- Ensured optimal customer satisfaction through the provision of excellent service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
Customer Service Representative
Domino's Pizza
Baltimore , MD
2019.06 - 2022.06
- Addressed customer concerns and issues in a timely and effective manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism while effectively handling challenging customer situations.
Education
Bachelor of Science - Psychology Teacher Education
University of Maryland Global Campus
Online2028-06
Skills
- Special Education Assistance
- Conflict Resolution
- Classroom Management
- Customer satisfaction measurement
- Data Collection
- Complaint resolution
Certification
- CPR/AED
Timeline
Teachers Assistant
Windsor mill middle school
2023.08 - Current
Server
Texas Roadhouse
2021.05 - 2023.03
Customer Service Representative
Domino's Pizza
2019.06 - 2022.06
Bachelor of Science - Psychology Teacher Education
University of Maryland Global Campus
- CPR/AED
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