Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

TA'NAY NICOLE SIMPSON

Stockton,California

Summary

I seek to improve my employment history by having different work experiences that’ll teach me valuable techniques and expectations from companies. Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage incidents and emergencies efficiently, access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.

Overview

5
5
years of professional experience

Work History

Security Guard

PNC Bank
08.2023 - Current
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.

Security Guard

San Joaquin General Hospital
03.2022 - 08.2023
  • As a Security Officer at the County Hospital my job was to act as a sitter to psychiatric patients.
  • At this post there is a 15-minute observation sheets, where I would update the patient's behaviors/environmental safety checks every 15 minutes.
  • This job consists of escorting the patient to different areas in the facility such as the bathroom, CT scans, MRI’s etc
  • The most important job at this post is to make sure the patient is safe from harming themselves and others which consist of checking for unsafe objects that can be taken out of rooms.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Security Officer, Mental Health, 1414 N California Street, CA, 95202
  • Enhanced security perimeter integrity by conducting regular patrols of property.
  • As a Security Guard for Mental health my job was to not act as a peace officer just observe and report.
  • Examined doors, windows and gates to verify security.
  • Far as a post in Crisis I had to make sure to stay vigilant for signs of any unusual activity, altercations, hazards etc.
  • Escort clients to the Foyer if they were put on a hold.
  • While being in the Foyer my job was to physically de-escalating individuals who were not being cooperative
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Learning Ambassador

Amazon
10.2021 - 03.2022
  • As a Learning Ambassador my job was to teach amazon associates the techniques of being a problem solver.
  • This resulted in proficiency with computers and amazon equipment.
  • While being a Learning Ambassador my job was to make sure I was accessible to any Amazon Associates who needed help with a task.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Relief Manager, Transferred

KFC
02.2021 - 10.2021
  • Being a Relief Manager resulted in completing tasks when the Lead Manager happened to be absent or busy
  • Recruited new team members to the company with the help of Talent+
  • Provided constructive feedback to workers, which improved morale, and boosted efficiency.
  • Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
  • Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Implemented efficient inventory management strategies for optimal stock levels and minimized waste.
  • Addressed any technical issues quickly and efficiently, minimizing downtime and ensuring a positive customer experience.
  • Assisted in the development of staff schedules to optimize coverage during peak business hours while minimizing labor costs.

Supervisor

KFC
06.2020 - 02.2021
  • As an operations Supervisor for this company my responsibilities were to train new team members.
  • Deploy shift change for associates to have their breaks covered.
  • Oversaw daily operations ensuring the restaurant stayed clean and equipment were used properly.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Gathered, organized and input information into digital database.

Education

General Education -

Lincoln High School
Stockton, CA
05.2021

Associate of Science - Business Administration

Delta San Joaquin College
Stockton, CA
05-2025

Skills

  • Alertness/ Problem Solver
  • People Skills
  • Security protocols
  • Reliability
  • De-escalation techniques
  • Radio communication
  • Decision-making
  • Coaching and mentoring
  • Observation
  • Safety
  • Cultural sensitivity

Accomplishments

    CPR Certified

Timeline

Security Guard

PNC Bank
08.2023 - Current

Security Guard

San Joaquin General Hospital
03.2022 - 08.2023

Learning Ambassador

Amazon
10.2021 - 03.2022

Relief Manager, Transferred

KFC
02.2021 - 10.2021

Supervisor

KFC
06.2020 - 02.2021

General Education -

Lincoln High School

Associate of Science - Business Administration

Delta San Joaquin College

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TA'NAY NICOLE SIMPSON