Tanaya Ehrhardt

Open and closed office, provide data entry for manufacturers warranty service request. Provide daily/weekly reports to HR and accounting, prepare maps for territory mangers. Assist non-warranty customers with service reports. Book appointments for clients. Maintain office supplies, handle all incoming and outgoing mail/supplies to trades. Assist other office staff as needed.

Answer incoming calls to assist clients with their explanation of benefits. Updated accounts with current/corrected insurance information.

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.

Manage personnel performance and customer service, Maintained records required by government agencies from food to personnel. Schedule special events or catering. Order and control inventory of food and supplies.