Tanaya Koger
Social Work
Vancouver,WA
Summary
Authorized to work in the US for any employer
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 20+ years of experience to new professional challenges with growth-oriented organization.
Overview
23
23
years of professional experience
10
10
years of post-secondary education
Work History
Program Director
SL Start/Dungarvin
Portland, OR
07.2021 - Current
- Improved success of program by making proactive adjustments to operations.
- Provided ongoing direction and leadership for program operations.
- Developed Supportive Living program from ground up, laying out framework and defining roles.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Maintained and updated project related documents.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Identified risks and developed mitigation plans.
- Oversaw staff schedules and assignments to handle programming demands.
- Monitored programming schedules, conformance to guidelines and quality.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
QMHA NOC Staff
Columbia Care Services
Milwaukie, OR
07.2017 - 01.2021
- Supported and assisted the residents with working towards their treatment goal that would allow them to move on to lower levels of care, but still under the PSRB (Psychiatric Security Review Board) umbrella
- Providing medication support when needed along with emotional support
- Data entry, balancing of the facility budget & ordering of supplies
- Worked independently with minimal supervision.
- Built relationships with client's and community to promote long term growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained client's trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in medical database.
- Monthly supervisions, with daily meetings at turnover as well
- Team environment was and is key to a smooth working team.
Foster Care Provider
CALM
Topeka, KS
04.2014 - 02.2017
- Provide therapeutic environment for child, while ensuring their safety
- Advocate for child and their needs, while teaching to self-advocate, in a healthy, mindful manner
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments
- Assisted children through recovery from difficult home or school situations.
- Cared for medically fragile child in need of extensive support.
- Documented data and completed accurate updates to case records.
- Reduced problem behaviors with positive reinforcement and supportive techniques
- Transported kids to mandated therapy, extracurricular activities and medical appointments
Attendant Care Provider
Family Service & Guidance Center
Topeka, KS
05.2007 - 02.2015
- Provide one to one direct support to children/adolescents that have or are at risk for severe emotional disturbance (SED).
- Collaborate with the treatment team.
- Problem solve.
- Complete clinical documentation in a timely manner.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Conferred with supervisor to discuss patient condition and medical care.
- Used company software and databases to maintain records of services performed and patient conditions.
- Weekly and monthly meetings on each client.
- Assist other ATC providers and cover during absences.
- Filing, copying, planning of events, taking and making phone calls.
Support Staff/Group Living Manager
COF Training Services Inc
Burlington, KS
05.2003 - 12.2006
- Assisted with daily needs of 8 residents.
- Schedule resident activities, maintain each resident's activity allowance, administer medication, assess residents for medication interactions and allergies.
- Maintain daily and weekly logs and reports, update resident goals, making and taking phone calls, maintain staff time sheets.
- Develop ways to simplify tracking and record keeping.
- Advocate for residents and staff.
- Supervised staff.
- Assist with hiring, training, and discipline of staff.
- Attended training sessions to stay updated on procedures and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Responsible for staff schedules, budgeting, and supplies for the house.
Cleaner
SunStates
Burlington, KS
10.2001 - 08.2003
- Clean assigned areas, i.e
- Moping, dusting, vacuum, trash, restock supplies.
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Kitchen Supervisor/Cook
Life Care Center
Burlington, KS
05.1999 - 08.2001
- Cooking meals, Follow menu and Dietary restriction
- Making food preferences and allergies a priority, ensure compliance with state regulations for food safety, ensure clean work environment, inventory control and ordering
- Staff complaints concerns and discipline
- Hiring and Training of staff
- Maintain open communication throughout facility.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled food costs and managed inventory.
- Monitored food preparation, production and plating for quality control.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Set and oversaw weekly and special event menu plans.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master's - Psychology
University of Arizona
Tucson, AZ 09.2020 - 05.2022
Bachelor - Applied Behavioral Science
Ashford University
02.2016 - 05.2020
DiplomaBurlington High School
08.1992 - 05.1996
Skills
Autism Experienceundefined
Timeline
Program Director
SL Start/Dungarvin
07.2021 - Current
Master's - Psychology
University of Arizona
09.2020 - 05.2022
QMHA NOC Staff
Columbia Care Services
07.2017 - 01.2021
Bachelor - Applied Behavioral Science
Ashford University
02.2016 - 05.2020
Foster Care Provider
CALM
04.2014 - 02.2017
Attendant Care Provider
Family Service & Guidance Center
05.2007 - 02.2015
Support Staff/Group Living Manager
COF Training Services Inc
05.2003 - 12.2006
Cleaner
SunStates
10.2001 - 08.2003
Kitchen Supervisor/Cook
Life Care Center
05.1999 - 08.2001
DiplomaBurlington High School
08.1992 - 05.1996
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