Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanaysha Carmona

Mascotte,FL

Summary

Dynamic and dedicated server with extensive experience at The Club at Bella Collina, excelling in customer service and cocktail expertise. Proven ability to enhance guest experiences through suggestive selling and effective communication. Committed to maintaining food safety standards while training new staff to deliver exceptional service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Server/Bartender

The Club at Bella Collina
Montverde, USA
12.2021 - 07.2025
  • Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
  • Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
  • Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
  • Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
  • Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
  • Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
  • Provided exceptional service to VIP guests, including personalized recommendations and attention to detail
  • Trained new staff members on restaurant procedures, menu items, and customer service standards
  • Collaborated with team members to create a positive work environment focused on delivering excellent customer service
  • Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers

Host/Server

Applebee's
Clermont, USA
06.2019 - 12.2021
  • Welcomed guests and ensured a positive dining experience.
  • Assisted servers with menu knowledge and special requests.
  • Handled customer inquiries and resolved issues promptly.
  • Maintained cleanliness and organization of host station.
  • Collaborated with kitchen staff to ensure timely service flow.
  • Monitored wait times and communicated updates to guests effectively.
  • Trained new hosts on procedures and customer service standards.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Delivered excellent customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from guests.
  • Processed payments and handled cash transactions efficiently.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new servers on restaurant procedures and service standards.
  • Managed customer complaints with professionalism and care.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Student Assistant

Lake Sumter State College, South Lake Campus
Clermont, FL
08.2019 - 11.2021
  • Organized student records and maintained accurate files for academic departments.
  • Supported campus events by coordinating logistics and preparing materials.
  • Communicated effectively with students regarding schedules and college resources.
  • Utilized office software to create documents, presentations, and reports efficiently.
  • Facilitated orientation sessions for new students to enhance their campus experience.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
  • Organized files in an efficient manner so that they are easily accessible when needed.
  • Promoted events and services via information tables and designated campus events.
  • Designed promotional materials such as flyers, brochures, banners, and posters for various school programs.
  • Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
  • Managed office supplies inventory by ordering materials when necessary and tracking usage.
  • Organized and maintained office files, documents, and records.

Education

Bachelor of Arts - Elementary Education

University of Central Florida
Orlando, FL
05-2028

Associate of Science - Elementary Education

Lake-Sumter State College
Clermont, FL
12-2023

Skills

  • Cocktail experience
  • Restaurant experience
  • Customer service
  • Time management
  • Serving
  • Bartending
  • Basic math
  • POS
  • Food safety
  • Cash handling
  • Suggestive selling
  • Supply restocking
  • Team member support
  • Wine service
  • Exceptional customer service
  • Dietary restrictions knowledge
  • Strong work ethic
  • Server training
  • Menu memorization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server/Bartender

The Club at Bella Collina
12.2021 - 07.2025

Student Assistant

Lake Sumter State College, South Lake Campus
08.2019 - 11.2021

Host/Server

Applebee's
06.2019 - 12.2021

Bachelor of Arts - Elementary Education

University of Central Florida

Associate of Science - Elementary Education

Lake-Sumter State College

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Tanaysha Carmona